**Experienced Airport Customer Service Agent – Remote Customer Support for blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join blithequark's dynamic team as an Airport Customer Service Agent. As a key member of our customer-facing team, you will be the first point of contact for our valued customers, providing top-notch support and resolving issues with ease. **About blithequark** blithequark is a leading provider of innovative solutions in the aviation industry. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner for airlines and airports worldwide. With a strong focus on employee development and growth, we offer a unique opportunity for talented individuals to join our team and take their careers to new heights. **Responsibilities** As an Airport Customer Service Agent at blithequark, you will be responsible for: * Assisting passengers with their baggage pick-up and resolving issues related to delayed, lost, or damaged items * Utilizing computer software to track and catalog luggage, ensuring accurate and efficient processing * Handling customer interactions with poise, professionalism, and a smile, providing exceptional service in a fast-paced environment * Performing other related duties as assigned, leveraging your skills and experience to drive results * Lifting, carrying, pushing, and pulling items of up to 70 pounds regularly, with occasional lifting of 40-50 pounds on raised surfaces **Basic Qualifications** To be considered for this exciting opportunity, you must: * Be a local resident (in-state) with a valid driver's license * Possess a high school diploma or equivalent * Pass a pre-employment drug screen and up to a 10-year background check * Be at least 18 years of age and authorized to work in the United States as defined by the Immigration Reform Act of 1986 * Complete ramp and SIDA training to obtain airport authority identification security * Demonstrate physical ability to carry heavy items up and down jetway stairs and be alert to moving vehicles or aircraft * Possess excellent communication and interpersonal skills, with a strong ability to work in a team environment **Preferred Qualifications** While not required, the following qualifications will make you an even stronger candidate: * Previous experience in customer-facing roles, particularly in the aviation industry * Familiarity with computer software and systems used in luggage tracking and processing * Ability to work flexible schedules, including evenings, weekends, and holidays * Strong problem-solving and conflict resolution skills, with a customer-centric approach **Benefits** As a valued member of the blithequark team, you can expect: * Competitive compensation, including a full benefit plan * Opportunities for career advancement and professional growth in a fast-paced and dynamic environment * A comprehensive benefits package, including 401(k) matching, flexible scheduling, and paid time off * A supportive and inclusive work environment, with a focus on employee well-being and satisfaction **Schedule** As a remote Airport Customer Service Agent, you will work a variety of shifts, including: * 4-hour shifts, with flexibility to work day, evening, or morning shifts * Weekends as needed, with a focus on providing excellent customer service during peak travel periods **How to Apply** If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. **Join our team and take your career to new heights!**