**Experienced Customer Care Representative – Delivering Exceptional Service in a Dynamic Remote Environment**

Are you a passionate and empathetic individual with a knack for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join our team of dedicated Customer Care Representatives at blithequark, where we're committed to supporting, protecting, and connecting major consumer purchases. **Why Join Us?** At blithequark, our Customer Care Representatives are the voice of our organization and the first point of contact for our valued customers. We're deeply invested in your success and committed to providing a supportive, inclusive, and growth-oriented environment that fosters your professional growth and well-being. Our team is passionate about delivering exceptional service, and we're looking for like-minded individuals who share our values and enthusiasm. **What Sets Us Apart:** * **Benefits from Day One**: Enjoy comprehensive benefits, including medical, dental, vision, and more, from the very start of your journey with us. * **Paid Time Off**: Enjoy paid time off, including holidays, to recharge and refocus. * **Career Growth**: Take advantage of advancement opportunities and tuition reimbursement (up to $5,000/year after 6 months) to help you achieve your career goals. * **Comprehensive Training**: Receive paid virtual training to set you up for success in your role. **What You'll Do:** * Handle inbound customer calls and/or e-mails with empathy and professionalism. * Resolve issues, answer questions, and provide proactive solutions to exceed customer expectations. * Document interactions and follow up as needed to ensure seamless customer experiences. * Participate in special projects and adapt to evolving priorities to stay ahead of the curve. * Deliver a WOW experience on every call—customers should hear your smile! **What We're Looking For:** * **Minimum Requirements:** * High school diploma or GED * Customer service experience (call center, insurance, or banking preferred) * Strong communication, listening, and problem-solving skills * Ability to multitask using technology in a fast-paced environment * Reliable high-speed internet (25 Mbps down / 6 Mbps up) * Quiet, distraction-free home office setup * **Preferred Qualifications:** * 2+ years of customer service experience * Prior remote work experience **Work Environment:** * Full-time, 40 hours/week * Shifts may vary and include weekends and holidays * Must be available to work as late as 9 PM EST * Periodic shift bids determine schedules based on business needs **Ready to Make a Difference?** If you're a great communicator, a natural problem solver, and passionate about delivering exceptional service, we'd love to hear from you! Join our team at blithequark and become a part of a dynamic, growth-oriented environment that values your contributions and supports your career aspirations. **Compensation:** * Competitive pay * Shift differentials for nights/weekends * Pay range: $14.69 – $27.12 **Equal Opportunity Statement:** blithequark is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. **Job Scam Alert:** Please be aware that during blithequark's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam [here](https://jobs.assurant.com/en/job-scam-alert/). **Apply Now:** Ready to take the first step towards an exciting career opportunity? Apply now to become a part of our dynamic team at blithequark!