Our Fortune 500 Healthcare Client in search of compassionate and seasoned Medical Customer Service Rep. to accompany their team! !!! Position:
Remote Medical Customer Service Rep. Pay: $16/hr. Weekly Pay plus Benefits
Paid Training!!! Equipment Provided
Start Date: TBA
Schedule: 8am-8pm EST. Monday through Friday. (Must be able to work ANY 8hr Shift between these hours)
Responsibilities:
• Handle high volume inbound calls. • Outbound calls if depending on department needs. • Provide accurate information to the patient and or the healthcare provider
• Assist callers with information and status of their application
• Follow a call script
• Provide appropriate follow-up and next steps for caller
• Provide appropriate customer service and an effortless experience to the caller
• Must be able to multitask between several internal system programs
• Follow company policies and procedures
Job Requirements:
Must have: Must have 1 year or more of recent call center environment.
(NO EXCEPTIONS)
• Healthcare experience is a plus but not required. • Ability to multi-task and use dual monitors
• Adhere to all company required KPI'S
• Quiet workstation with High-Speed Internet and Modem access REQUIRED. • Excellent verbal and written communication skills
• Active listening and problem-solving ability
• Basic computer proficiency (typing, data entry, navigating systems)
• Strong attention to detail and accuracy
• HS Diploma/Equivalent
For Immediate Consideration:
Please email your up-to-date resume to
[email protected] and mention "
Remote CSR" in the email subject line.
Apply Now
Apply Now