Accounting Associate (Non-Standard Auto Insurance Company)

SUMMARY: Performs a wide range of accounting and administrative duties to support the accounting department. DUTIES AND RESPONSIBILITIES... • Answers accounting questions from multiple customer service representatives by phone, Slack, and e-mail. • Handles complex policy situations and strives to resolve all issues, escalates to management when needed. • Handles complex and escalated accounting calls from insureds, agents, and other parties. • Reviews and applies policy payments not automatically handled by the system. • Reviews premium refunds for accuracy and generates payments. • Receives and posts policy NSFs and chargebacks. • Reviews and appropriately handles EFT’s requests. • Processes functions of positive pay (check verification, voiding checks). • Reviews and appropriately updates policy installments. • Receives and processes all payments by mail and posts to the OSIS system. • Backs-up for the other Accounting Associates as needed. • Completes other miscellaneous projects as assigned by management. • Performs other related duties as assigned by management. QUALIFICATIONS: • Bilingual (English and Spanish) • High school diploma, GED, or equivalent education • Acute attention to detail • Strong organizational skills • Either two (2) years of insurance experience or two (2) years of accounting experience required or equivalent combination of insurance and accounting experience Job Type: Full-time Pay: From $19.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Disability insurance • Employee assistance program • Health insurance • Life insurance • Paid time off • Vision insurance • Work from home Schedule: • 8 hour shift • Day shift • Monday to Friday Application Question(s): • Would you be available to work Monday-Friday from 10:30 AM - 7:30 PM CT? Experience: • Accounting: 1 year (Required) • auto insurance: 1 year (Required) • Customer service: 1 year (Required) Language: • Spanish (Required) Location: • Texas (Required) Work Location: Remote Apply Job!