I am looking for an experienced AI Automation Engineer to build a fully automated backend system for a rugby ticket resale website. The goal is to remove 90% of the manual admin (delisting tickets, sending PDFs, syncing inventory, monitoring Viagogo, etc.) using a combination of OpenAI Automations, browser automation (Puppeteer/Playwright), Zapier/Make, and API workflows.
This project is ideal for someone who has built e-commerce automations, web scraping/bots, ticket resale flows, or OpenAI-powered agents.
⸻
What I Need Built
1. Ticket Intake Automation
• AI reads incoming PDF/mobile-transfer tickets
• Extract seat details, match, section, row, delivery type
• Validates PDF correctness
• Stores metadata in Google Sheets
• Auto-creates a listing on my website
• Auto-creates a matching listing on Viagogo
⸻
2. Inventory Sync System
A bot that runs continuously (every 1–5 minutes):
• Checks stock on my website + Viagogo
• Detects mismatches
• Removes duplicates
• Updates pricing rules
• Logs everything in the master sheet
⸻
3. Website Sale Workflow
When a customer buys a ticket on my website:
• AI identifies the exact ticket
• Automatically delists it from Viagogo
• Sends the PDF ticket to the buyer
• Or triggers mobile transfer
• Sends WhatsApp confirmation
• Updates inventory status
• Alerts admin only for unusual cases
⸻
4. Viagogo Sale Workflow
When a ticket sells on Viagogo:
• Detect sales via email or API
• Match to inventory
• Remove listing from my website
• Deliver ticket through Viagogo portal
• Update master sheet
⸻
5. Dynamic Pricing Bot
• Scrape competitor prices on Viagogo
• Adjust my ticket pricing based on rules
• Update website + Viagogo listings automatically
⸻
6. AI Messaging System
Automated messages for:
• Order confirmation
• Ticket delivery
• WhatsApp updates
• Pre-match reminders
• Post-match upsells
⸻
7. Fraud & Risk Detection
AI checks:
• VPN mismatches
• High-risk payment patterns
• Suspicious orders
• Flags for manual review
⸻
8. Daily Automated Reports
Daily summary of:
• Tickets sold
• Revenue
• Profit
• Inventory levels
• Matches trending
• Pricing changes
Delivered to WhatsApp + Email.
⸻
Tech Stack
Ideal technologies (you can recommend alternatives):
• OpenAI Automations
• Browser automation (Puppeteer, Playwright, Browserflow, Bardeen, Selenium)
• Zapier / Make.com
• Stripe Webhooks
• Google Sheets API
• WhatsApp Cloud API
• PDF parsing (AI or programmatic)
• E-commerce CMS (Shopify or WooCommerce)
⸻
Deliverables
• Fully working automation system
• Documentation + flowcharts
• Error logging
• Setup instructions
• 2–3 weeks support after completion
⸻
Experience Required
You MUST have experience with:
• OpenAI agents or automation flows
• Browser automation (Puppeteer/Playwright)
• API integrations
• Complex multi-step workflows
• E-commerce or ticketing platforms
• PDF parsing or document automation
Please include examples of similar automation systems you’ve built.
Apply Now
Apply Now