Summary
We’re hiring a part-time Accounts Receivable collection specialist to follow up on past-due customer invoices for a growing HVAC company. The role is focused on collecting payment or getting clear payment status, using a professional and courteous approach.
These are not aggressive collections calls.
Schedule
• About 12 hours per week
• 3 days per week, 4 hours per day
• Work must be performed within the window of 9am–5pm EST
• Specific 4-hour blocks within that window can be scheduled in advance
What You’ll Do
• Call customers with invoices over 60 days past due
• Ask directly but politely about payment status and timing
• Confirm invoices were received and resolve basic questions
• Record call outcomes, promises to pay, or follow-up needs
• Update invoice and customer notes in Jobber (training provided)
• Review A/R aging in QuickBooks Online
What We’re Looking For
• Clear, professional English
• Pleasant, confident phone presence
• Comfortable asking for payment without sounding aggressive
• Able to think quickly and handle basic objections
• Organized, dependable, and detail-oriented
• Reliable internet connection and quiet place to make calls
Tools
• RingCentral for outbound calls
• Jobber for invoice and customer details (experience a plus)
• QuickBooks Online for A/R aging report
Nice to Have
• Prior A/R, billing, or collections follow-up experience
• Familiarity with Jobber or QuickBooks Online
• This role requires someone who can be polite but direct, with the goal of getting paid or getting a clear answer on when payment will be made.
Pay: $25.00 - $30.00 per hour
Expected hours: 12.0 per week
Work Location: Remote
Apply Now
Apply Now