Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Administer and support multiple high volume Splunk platforms with data ingestion exceeding 40+ TB/day
- Onboard, validate, and optimize machine data from diverse sources into Splunk across on-prem and cloud environments
- Design and implement automation solutions within AWS, Azure, Kubernetes, and containerized ecosystems to streamline operational workflows
- Maintain the health, performance, and reliability of nine Splunk environments across OnPrem, Cloud, and Security infrastructures
- Collaborate with engineering, security, and operations teams to ensure resilient log collection, monitoring, and analytics services
- Provide technical expertise and mentorship to team members and end users
- Contribute to incident response, root cause analysis, and continuous platform improvement
- Develop and maintain process documentation, runbooks, and operational procedures
- Utilize and enhance LLM-powered chatbot tools to improve support interactions, automate knowledge retrieval, and assist with operational tasks
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 7+ years of work experience in IT domain
- 4+ years of experience in Splunk (Enterprise, Enterprise Security, Splunk Cloud SaaS)
- Experience or knowledge in the following:- Splunk Edge Processors
- Splunk Admin Config Services
- LLM-Powered Chatbot Tools
- Kafka
- Kubernetes / Docker
- AWS
- Linux & Windows Administration
- Python & Bash/Shell scripting
- GitHub
- ServiceNow
- GitHub Actions / CI-CD pipelines
- Syslog and log forwarding technologies
- Interlink
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.