Universal Studios Hollywood is part of NBCUniversal, a leading media and entertainment company. The Associate Engineer will enhance operational efficiency and support business growth through expertise in optimization, capacity analysis, and advanced data analytics.
Responsibilities
- Apply industrial engineering and business analytics methodologies (e.g., probability and statistics, process flow analysis, queuing theory, optimization, simulation) to diagnose root causes, engineer solutions, and implement sustainable change
- Partner with internal clients to facilitate productivity and efficiency analyses, evaluating and improving methods and procedures across operational processes
- Develop and execute data collection studies; obtain and analyze data using SQL, Python, and cloud-based tools for statistical and operational insights
- Influence and collaborate with cross-functional partners to support the rollout of process improvements and workforce initiatives
- Build, track, and maintain KPIs to increase visibility into staffing, performance trends, and operational drivers
- Assist in developing labor models, scheduling analytics, and forecasting tools that guide workforce planning decisions
- Support process automation efforts to streamline planning workflows and improve operational accuracy
- Develop business cases and presentations for audiences ranging from frontline leaders to executive stakeholders
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established policies, procedures, training, and team involvement
- Perform other duties as assigned
Skills
- Bachelor's degree in Industrial Engineering, Operations Research, Data Analytics, Data Science, Statistics, or related fields
- 1 year minimum of experience in a related field (including internship experience)
- Demonstrated application of statistical methods and techniques
- Experience with programming/query languages (SQL or Python) and Microsoft Excel
- Knowledge of project management and process improvement methodologies
- Familiarity with labor planning, workforce management concepts, or forecasting methodologies
- Proficient in SQL, Python, or related languages
- Experience with data visualization tools (Power BI or Tableau)
- Experience with cloud-based platforms such as AWS Snowflake, or Microsoft Azure
- Proficient in statistical programs such as Minitab, JMP, or R
- Experience utilizing Six Sigma and Lean principles
- Strong prioritization and problem-solving abilities, with a track record of delivering projects efficiently
- Adaptable in a fast-paced and dynamic environment
- Excellent interpersonal, presentation, and communication skills
- Highly motivated, organized, and detail-oriented
- Able to effectively handle sensitive and confidential matters
Benefits
- Medical, dental and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- A variety of other discounts and perks
Company Overview
Universal Studios Hollywood is a film studio and theme park in the Universal City community of the San Fernando Valley. It was founded in 2002, and is headquartered in Universal City, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.universalstudioshollywood.com.
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