Job details<br><br><strong>Join the Kelly® Professional & Industrial Team as a Benefits Customer Service Representative!</strong> <br><br>Are you passionate about helping others and ready to make a difference from the comfort of your home. Kelly® is hiring Benefits Customer Service Representatives to support a premier client located near Pittsburgh, PA. We\'re with you every step of the way to help your career thrive.<br> <br> <strong>Position: </strong>Benefits Customer Service Representative-<strong>Virtual/Remote</strong><br> <strong>Location:</strong> <strong> Must reside within 2 hours of Pittsburgh, PA </strong> <br> <strong>Pay Rate:</strong><br> <ul><li><strong>$16.50/hour (English only)</strong>/<strong>$17.25/hour (Fluent in Spanish)</strong><br> <br> <li><strong>Pay Increase after 30 days</strong> </ul> <br><strong>Schedule:</strong><br> <ul><li><strong>Weekdays only - no weekends!</strong><br> <br> <li> <strong>Must be available to work any 8 hr. shift between 8:00 AM and 7:00 PM- shifts drawn at random when assigned*</strong> <br> <br> <li> <strong>Note:</strong> <strong>No time-off allowed between August and December</strong> </ul> <b><strong>Why You Should Join Us:</strong></b><br> <ul><li>Work remotely or in-office - <strong>you choose!</strong><br> <br> <li>Gain valuable experience with a respected organization<br> <br> <li>Receive ongoing support from Kelly® throughout your assignment<br> <br> <li>Access exclusive <strong>Kelly Perks</strong>, including training, discounts, and more </ul> <b><strong>What You\'ll Do:</strong></b><br> <br>As a Benefits Customer Service Representative, you\'ll provide essential support to benefit plan participants, helping them navigate their health, retirement, and insurance options with confidence and care.<br> <br><strong>Daily Responsibilities:</strong><br> <ul><li>Deliver compassionate service via phone, email, and chat<br> <br> <li>Adapt your communication style to meet the needs of each caller<br> <br> <li>Handle sensitive information in compliance with HIPAA and data privacy regulations<br> <br> <li>Accurately document all interactions and case details<br> <br> <li>Resolve issues professionally, even under pressure </ul> <b><strong>What You\'ll Need to Succeed:</strong></b><br> <ul><li>High school diploma or GED required<br> <br> <li>Reliable high-speed internet and a dedicated, quiet workspace<br> <br> <li> Flexible availability - <strong>no time-off allowed between August and December</strong> <br> <br> <li>Previous customer service experience preferred<br> <br> <li>Excellent attention to detail and strong multitasking abilities<br> <br> <li>Proficiency with Microsoft Office; able to manage multiple systems/windows<br> <br> <li>Typing speed of at least 30 WPM<br> <br> <li>Comfortable working remotely and residing within a 2-hour radius of Pittsburgh </ul> <b><strong>Ready to Take the Next Step?</strong></b><br> <br>Don\'t miss this opportunity to grow your skills and support others in a meaningful way. Apply today and discover what\'s next in your career with <strong>Kelly®!</strong><br><br><strong>#GRACE</strong><br> <strong>#IN</strong><br> <br>9878702