Job Description:
• Works closely with key stakeholders and subject matter experts in the Miller School of Medicine to plan, implement, and maintain assigned projects and systems.
• Contributes to all phases of the project's lifecycle: planning and prototyping, design, development, conversion, testing and deployment.
• Performs ad-hoc data analyses and reporting, to aid management in the decision-making process.
• May build dashboards or reporting systems for end users pertaining to assigned project(s).
• Provides training and support to users of assigned systems.
• Facilitates decisions regarding the priority of projects and backlog items for implementation.
• Creates clear and detailed business requirement documentation, including the creation of process diagrams.
• Routinely organizes stakeholder meetings and shares meeting minutes, including decisions and action items.
• Uses strategic planning tools and internal analytic tools with high proficiency.
• Serves as a liaison to other departments, vendors, and other external parties to complete assignments.
• Works in partnership with project managers and development teams on assigned projects.
• Stay abreast of industry trends and new technologies related to admission and student success systems and processes.
Requirements:
• Bachelor’s degree in relevant field
• International Institute of Business Analysis Agile Analysis Certification – IIBA AAC (preferred)
• Minimum 5 years of relevant experience.
• Experience providing user training and developing user documentation and training materials.
• Experience with medical student admissions or related higher education admissions is preferred.
• Demonstrated understanding of project management tools and methods.
• Demonstrated proficiency in Microsoft Office tools including Excel, PowerPoint, and diagram software such as Visio.
• Solid understanding of common process analysis and improvement methods.
• Commitment to continuous process improvement and operational excellence.
• Ability to work independently and as part of a team.
• Knowledge of administrative functions and related systems used in higher education.
• Strong emphasis on Agile/Scrum frameworks, including creating user stories, acceptance criteria, and promoting Agile values.
• Demonstrated proficiency in Power BI or similar data analysis software.
Benefits:
• The University of Miami is an Equal Opportunity Employer.
• Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
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