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Posted Apr 15, 2026

Case Manager Float - Hennepin County

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Pinnacle Services, Inc. is an innovative agency experiencing rapid growth in the Case Management department. They are seeking a Case Manager Float to provide person-centered services to individuals with various needs, including developmental disabilities and mental health issues. The role involves assessing client needs, coordinating resources, and monitoring service delivery while managing a diverse caseload. Responsibilities - Assessing the areas of the persons served life where assistance is needed - Offering and coordinating resources for the persons served being supported - Monitoring service delivery and working with providers to ensure the person's served needs are met - Service plan development - Attend regular in person meetings with person's served and their interdisciplinary teams - Case noting client related work to create billable units - Enjoys a fast-paced environment; may manage 10–40 cases at a time, with a goal of keeping the float position under 50 clients - Thrives without a set caseload, working with diverse individuals, waivers, and programs. Must be adaptable, able to quickly assess case status, and determine next steps even with limited documentation - Manages stress well during high-volume periods, such as large case transfers with increased emails and calls Skills - Be a graduate from an accredited four-year college with a major in social work, psychology, sociology, or a closely related field - Be a graduate from an accredited four-year college with a major in any field and one year of full-time experience as a social worker/case manager/care coordinator in a public or private social service agency - One year of full-time experience in education or treatment of persons served with developmental disabilities or related conditions - At least one course focused on developmental disabilities is required. Candidates must provide an official college or university transcript to verify completion of this coursework - Applicants must have a valid driver's license and acceptable driving record as determined by Pinnacle Services policy - Applicants must have a vehicle that is covered with current insurance - Applicants must successfully clear local and/or stated background checks - One year of full-time experience in education or treatment of persons served with developmental disabilities or related conditions, or a minimum of one course that specifically focuses on developmental disabilities - Possess a LSW or higher form of BOSW Licensure Benefits - Training Program - up to 8 weeks. - Health Insurance - Dental Insurance - Vision Insurance - Life Insurance - Short Term Disability - Voluntary Life Insurance - MN Paid Leave - Paid Time Off - 7 Paid Federal Holidays - 401K - Eligible to contribute the 1st quarter after 6 months of employment. - Flex-Time Benefit - available after the first 90 days. - Hybrid Work Schedule: Eligible after 90 days of on-site training at our NE Minneapolis office. Based on your 90-day performance evaluation, you may qualify to work from home up to 3 days per week. - MSSA membership & paid CEUs - Licensing supervision - Professional Growth Opportunities - Team Atmosphere - Animal Friendly Corporate Office Company Overview - Pinnacle Services is an innovative, award-winning multi-service provider for children and adults with disabilities. It was founded in 1999, and is headquartered in Minneapolis, MN, US, with a workforce of 201-500 employees. Its website is http://www.pinnacleservices.org.
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