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Posted Apr 15, 2026

Claims Assistant SSL

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Reliance Matrix is a company focused on creating an inclusive culture. They are seeking a Claims Assistant to provide administrative support within the Standard Security claims department, handling various tasks related to claims processing and maintaining confidentiality of personal health information. Responsibilities - Accurately file claimant specific information into the DocuWare system with oversight and manager interaction when needed - Accurately inputting Paid Family Leave and Disability claims into the system with oversight and manager interaction when needed - Open and distribute incoming mail - Supporting multiple incoming faxes - Supporting multiple incoming/outgoing emails with oversight and manager interaction when needed - Maintaining adherence to all department standards (policies, procedures, schedules, and assignments) - Responsible and accountable for maintaining and protecting personal health information - Must maintain a high level of confidentiality and abide by HIPAA rules and regulations Skills - High School Diploma, or equivalent, required - Ability to handle confidential information with the utmost judgment and discretion - Type at least 40-wpm - Demonstrate prioritization and organization skills - Ability to communicate clearly and succinctly verbally and in writing - Must be able to work in a team oriented environment - Spanish language skills are a plus Benefits - An annual performance bonus for all team members - Generous 401(k) company match that is immediately vested - A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. - For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account - Multiple options for dental and vision coverage - Company provided Life & Disability Insurance to ensure financial protection when you need it most - Family friendly benefits including Paid Parental Leave & Adoption Assistance - Hybrid work arrangements for eligible roles - Tuition Reimbursement and Continuing Professional Education - Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. - As you grow with us, your PTO may increase based on your level within the company and years of service. - Volunteer days, community partnerships, and Employee Assistance Program - Ability to connect with colleagues around the country through our Employee Resource Group program Company Overview - Reliance Matrix provides financial protection, absence management, and supplemental health benefits solutions. It was founded in 1907, and is headquartered in Philadelphia, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://reliancematrix.com.
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