Epsilon is a company focused on transforming marketing through innovative solutions, and they are seeking a Client Services Specialist to support their clients and sales team. In this entry-level role, you will manage multiple projects, deliver excellent customer service, and collaborate with internal and external teams to achieve campaign goals.
Responsibilities
- Build foundational skills that support long-term career growth within Client Services and Marketing Operations
- Develop a growth mindset by learning new tools, processes, and ways of working
- Own and complete promotional programs from kickoff through delivery, ensuring timelines and quality standards are met
- Gather and clarify campaign requirements by partnering with Sales and internal teams to understand objectives and delivery needs
- Deliver accurate, on-time audience data and campaign assets using established verification methods (full training provided)
- Manage and maintain campaign documentation, ensuring orders, specifications, and materials are organized and up to date
- Proactively coordinate with internal teams to review forecasts, orders, documentation, and work in progress
- Build knowledge of data-driven marketing, internal systems, and evolving industry trends
Skills
- Experience in a customer-facing or service-oriented role (such as restaurants, hospitality, call centers, retail, or customer support)
- Strong attention to detail and a track record of delivering accurate work under deadlines
- Ability to manage multiple tasks or projects at once in a fast-paced environment
- Comfort working with standard computer applications such as Microsoft Office or Google Workspace (Docs, Sheets, Excel)
- Clear communication skills and confidence working with internal teams and external partners
- A customer-first mindset with strong relationship-building skills
- Organized, proactive, and adaptable when priorities shift
- Curiosity and problem-solving instincts, with a willingness to learn new systems and processes
Benefits
- Flexible time off (FTO)
- 15 paid holidays
- Paid sick time
- Parental/new child leave
- Childcare & elder care assistance
- Adoption assistance
- Comprehensive health coverage
- 401(k)
- Tuition assistance
- Commuter benefits
- Professional development
- Employee recognition
- Charitable donation matching
- Health coaching and counseling
Company Overview
- Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands. It was founded in 1969, and is headquartered in Irving, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.epsilon.com/us.
Company H1B Sponsorship
- Epsilon has a track record of offering H1B sponsorships, with 18 in 2026, 132 in 2025, 128 in 2024, 124 in 2023, 201 in 2022, 136 in 2021, 137 in 2020. Please note that this does not guarantee sponsorship for this specific role.