RAPP is a global, next-generation precision marketing agency looking for a Content Author to join their Creative team. The role focuses on transforming content creation across CRM and omnichannel platforms, emphasizing collaboration and innovation to deliver personalized experiences at scale.
Responsibilities
- Assemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platforms
- Curate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiences
- Leverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and tone
- Inject highly effective content that embraces Brand nuance into content matrix-based content inside RAPP’s proprietary E-MILL system ready for QA and deployment
- Ensure accessibility, brand compliance, and attention to detail across all deliverables
- Collaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needs
- Identify opportunities for new modules, templates, or system improvements that support scale and efficiency
- Serve as a bridge between creative concept and technical execution, ensuring nothing is lost in translation
Skills
- 1–3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side)
- Strong visual eye for composition, layout, and brand alignment
- Ability to write and edit short-form copy, with comfort using AI as a creative tool
- Familiarity with HTML/CSS and digital QA practices (does not require full developer expertise)
- Comfort with workflow and project management tools such as Workfront, Jira, or equivalent
- Ability to think in systems and modular content structures (atoms, modules, templates)
- High attention to detail, strong organizational skills, and the ability to work independently on focused projects
Benefits
- Health/vision/dental insurance
- 401(k)
- Stock options
- Healthcare & Dependent Flexible Spending Accounts
- Vacation
- Sick, and personal days
- Positive activism days
- Paid parental leave
- Disability benefits
Company Overview
RAPP is a customer experience agency. It is a sub-organization of DAS Group. It was founded in 1965, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.rapp.com/.
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