Getinge is a company dedicated to making life-saving technology accessible to more people. The Contracts Generalist role involves providing administrative and operational support to the Contracts Department, including managing customer pricing concerns and maintaining contract documentation.
Responsibilities
- Provide support to all members of the Contracts Team in the completion of required documents to obtain or maintain Group Purchasing Organization (GPO)/Integrated Delivery Network (IDNs)/Local Agreements
- Manages the HMContracts email box
- Attend all Product Development and Redbooth meetings as the Contract Department representative
- Maintain worksheet showing upcoming Adds, Delete, and Changes to items on Contract
- Notify the appropriate Contract Team members when updates/adds/deletions need to be made to item numbers on GPO/IDN/Local contracts
- Review all customer GPO contract activations and either approve or not approve. Notify distributors, if applicable on behalf of the customer
- Communicate with Distributors regarding new or updated GPO/IDN/ Local Agreements with the contract number and terms
- Building, updating, and auditing of unique Price Level tables in Great Plains as required for GPO/IDN/Local Agreements. Send to IT to load into Great Plains
- Manages the GPO/IDN/Local Agreements in CAPS a Healthmark created application to manage fee reports, and Salesforce (CRM) to include contact names, telephone numbers, email addresses and other relative information
- Receive and process all Rebate/Chargeback Requests received from Distributors for Contracted products and verify information, enter in Great Plains and send it to the Accounts Receivable Dept to process
- Work collaboratively with Customer Service, Accounts Receivable, and the Collections Departments should a customer experience a pricing discrepancy on items that are on a GPO/IDN/Local contract
- Audit of Price Lists, Product Brochures, and Mailers as required by Marketing
- Develop and maintain Standard Operation Procedures (SOPs) for the Contract Dept
- Maintain the Sales Velocity (SV) listing for all contracted items
Skills
- Bachelor's degree or equivalent experience
- Ability to read and understand written and verbal job instructions and procedures
- Excellent oral and written communication skills
- Good conference call/meeting technique
- Type 50 WPM
- Organization skills and attention to detail
- Critical thinking skills
- Highly proficient in Microsoft Office Suite and Outlook
- Ability to multi-task effectively
- Analytical Person
- Uses Computer, Printer, Copier, Fax Machine, Scanner
- Previous Customer Service experience preferred
Benefits
- Health, Dental, Vision and Travel insurance benefits
- Registered Pension Plan with company match
- Paid Time Off
- Wellness initiative & Health Assistance Resources
- Life Insurance
- Short and Long Term Disability Benefits
- Hybrid Work Arrangements (where applicable)
- Parental and Caregiver Leave
- Tuition Reimbursement
Company Overview
Getinge identifies customer issues and promotes clinical and economic benefits and follow and support the customer decision process. It was founded in 1990, and is headquartered in Gothenburg, Vastra Gotaland, SWE, with a workforce of 10001+ employees. Its website is https://www.getinge.com.Company H1B Sponsorship
Getinge has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 2 in 2023, 2 in 2022, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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