Job Description:
• Design, build, test, and deploy AI agents and automated workflows to support corporate and operational use cases
• Own and maintain a growing portfolio of internal AI solutions (100+ over time), ensuring reliability, quality, and business relevance
• Translate business needs into clear, scalable AI-enabled solutions using approved platforms and tools
• Partner with cross-functional stakeholders to identify and prioritize high-value AI use cases
• Support adoption through documentation, demos, training sessions, and hands-on enablement
• Act as a trusted internal advisor on practical, responsible AI usage
• Establish repeatable patterns, templates, and best practices for internal AI solutions
• Ensure solutions align with company policies related to security, data privacy, risk, and responsible AI use
• Monitor performance of deployed agents and iterate to improve outcomes over time
• Share insights, trends, and opportunities surfaced through hands-on implementation to inform broader AI priorities
Requirements:
• 2–5 years of experience in automation, AI solutions, analytics, product operations, or technology-enabled process improvement
• Demonstrated experience building AI agents, automations, or intelligent workflows
• Strong ability to translate business problems into practical technical solutions
• Comfort working cross-functionally with both technical and non-technical stakeholders
• High ownership mindset with the ability to manage multiple solutions in parallel
• Experience operating independently in environments with evolving requirements and limited day-to-day oversight
• Experience deploying AI tools in corporate or enterprise environments (Nice to Have)
• Familiarity with agent frameworks, workflow automation platforms, or low/no-code tools (Nice to Have)
• Working knowledge of data privacy, security, and responsible AI considerations (Nice to Have)
• Experience supporting change management, enablement, or technology adoption initiatives (Nice to Have)
Benefits:
• Work from Anywhere: Our state of the art office, your home, a company paid WeWork.... you decide!
• A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
• Flexible Working Hours: We support your lifestyle- the results are what count.
• Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
• Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
• Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
• Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, Leadership, and High-Potential Programs- we foster an environment where all employees can grow.
• Recognition: From Billtrust Bucks and Gongings to Culture Champion and Founders Awards, our employees are recognized for hard work and outcomes achieved.
• Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
• Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
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