Job Summary:
We are seeking an experienced CT Head, Verizon to lead our Mobile Networks Business and drive growth, profitability, and customer satisfaction. As a key member of our leadership team, you will be responsible for end-to-end accountability for MN Business and MN Customer Relationships within the Customer Team. If you have a proven track record of sales, presales, and business development experience selling to Verizon, and a strong understanding of Mobile Access products and Services Portfolio, we encourage you to apply.
Key Responsibilities:
- Have full responsibility and accountability for sales, pre-sales support, and customer delivery/post-sales support within the Customer Team
- Deliver Customer Team performance, both financial and non-financial, as aligned with the larger Market / Market Unit performance targets
- Own financial forecasting and demand planning accuracy for respective Customer Team (orders, sales, SM, assets) and support the Market’s short- and long-term forecasting through disciplined pipeline management
- Manage profitability, acting as the ultimate owner / decision-maker within the Customer Team to deliver against targets, both financial and non-financial
- Create a culture of winning, ownership, and accountability at all levels
- Have established relationships with the highest levels of the customer organization
- Own and develop deep, trusted customer relationships through bold thought leadership and execution
- Strengthen MN’s position based on a thorough understanding and proactive exploration of customers’ needs and market dynamics
- Grow Share of Wallet in existing businesses and Secure breakthrough into new segments (business development)
- Design and execute business strategies and drive a performance management culture
- Manage customer satisfaction and proactively drive resolution of all issues
- Travel: up to 50%
Requirements:
- Established relationships within the highest levels at Verizon
- Proven Market Unit/CT management experience (P&L accountability)
- At least ten years of direct Sales, Presales, and/or Business Development experience selling to Verizon
- At least six years of sales, people management experience running a broad team and driving/motivating team toward pursuit of net-new business
- Ability to deal with fast-evolving escalations and demanding customer requirements
- Solid knowledge of Mobile Access product and Services Portfolio and an understanding of driving services and delivery execution
- Proven record of making solid commitments and delivering results
- Proven C-level presentation and interaction skills (internally, customers, partners)
- Ability to manage complexity and ambiguity with high situational adaptability
- Demonstrated influencing and negotiation skills
- Ability to openly collaborate and build trust within own unit and across organizations
What We Offer:
- Competitive salary and benefits package
- Continuous learning opportunities
- Well-being programs to support you mentally and physically
- Opportunities to join and get supported by employee resource groups
- Mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered
Join Our Team:
At Nokia, we are committed to innovation and technology leadership across mobile, fixed, and cloud networks. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks, and fearless to bring our authentic selves to work. If you are ready for this challenge, apply now and let's discuss how you can become a vital part of our success story.
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