Join arenaflex, a dynamic and growing insurance agency, as we seek a passionate and self-driven Customer Service Sales Representative to join our team in Gunnison County. As a key member of our team, you will have the opportunity to make a real difference in people's lives while growing your own earning potential. If you're looking for a challenging and rewarding role that offers career growth opportunities, look no further.
**About arenaflex**
arenaflex is a leading insurance agency that has been serving the Gunnison County communities for years. Our agency is built on a foundation of exceptional customer service, and we're committed to helping our clients achieve their goals. We're a fast-paced and growing organization that's always looking for talented individuals to join our team. As a Customer Service Sales Representative, you'll be part of a dynamic team that's dedicated to delivering superior customer service and growing the revenue of our office.
**Responsibilities**
As a Customer Service Sales Representative, you'll be responsible for:
* Answering phones and responding to voicemails in a timely and professional manner
* Working with our agency systems to manage renewal and policy alerts
* Assisting current customers with payments, policy changes, and other inquiries
* Setting up customer appointments for licensed agents to perform policy reviews
* Treating each customer contact as a cross-sell and up-sell opportunity to grow our client base and revenue
* Utilizing your skills and knowledge to provide exceptional customer service and support
* Collaborating with our team to achieve sales and revenue goals
* Staying up-to-date on industry trends and developments to provide expert advice to our clients
**Requirements**
To be successful in this role, you'll need to possess:
* A genuine willingness to learn, be intuitive, and resourceful, and be coachable
* An upbeat, positive, and enthusiastic attitude
* A great sense of self-motivation and a willingness to take initiative
* Proficiency in multi-tasking, follow-through, and follow-up
* The ability to work well independently and as part of a team
* Excellent communication skills, both written and verbal
* Bilingual Spanish is preferred, but not required
* A strong work ethic and a commitment to delivering exceptional customer service
* The ability to pass a pre-employment background check
**Benefits**
As a Customer Service Sales Representative at arenaflex, you'll enjoy:
* Hands-on training to help you succeed in your role
* A Monday-to-Friday schedule with evenings off
* Career growth opportunities to help you advance your career
* A competitive hourly rate of $18.00-$20.00 per hour
* A 40-hour workweek with an 8-hour shift
* The opportunity to earn bonus incentives as our client base grows
**License and Certification**
While not required, we prefer candidates who possess a Property & Casualty Insurance License and a Life & Health Insurance License. If you're willing to obtain these licenses, we'll provide the necessary training and support to help you succeed.
**Relocation**
We require our Customer Service Sales Representatives to relocate to the Gunnison County area before starting work. If you're willing to make the move, we'll provide assistance with relocation costs.
**Work Location**
As a Customer Service Sales Representative at arenaflex, you'll work in-person at our office in Gunnison County.
**How to Apply**
If you're a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Application Questions**
To help us get to know you better, please answer the following questions:
* Are you willing to obtain a Property & Casualty Insurance License?
* Are you willing to obtain a Life & Health Insurance License?
* Do you have the ability to pass a background check?
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all employees, and we're proud to be an employer of choice in the Gunnison County area.
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