Welcome to blithequark, the fastest-growing sports gaming company ever! We're on a mission to build innovative games and products for American sports fans, and we're just getting started. Founded in 2020, our team has already made significant strides in the industry, launching four widely played fantasy games and our very own Underdog Sportsbook - a pioneering achievement in the sportsbook landscape. Our home-grown technology empowers us to craft unique experiences, and we're committed to continuing this trend.
As we stand at the forefront of the fastest-growing consumer industry in the U.S., the opportunity for growth is vast. With a valuation of nearly $500 million, backed by renowned investors such as Mark Cuban, Kevin Durant, BlackRock, and SV Angel, we're poised for continued expansion. At blithequark, we believe that sports are for everyone, and we're dedicated to building a brighter future for every fan. If you're passionate about creating this future, we invite you to join our dynamic team.
We're seeking an exceptional Customer Support Lead to oversee our night shift operations, ensuring our customers receive top-tier support. As a Customer Support Lead, you will be instrumental in mentoring and managing a team of 10+ customer support agents, driving high performance, and optimizing workflows to enhance team efficiency.
To excel as a Customer Support Lead at blithequark, you should possess:
At blithequark, we provide a comprehensive benefits package, including:
Our target starting base salary range for this position is between $64,000 and $75,000, plus target equity. The starting base salary will depend on factors such as your skills and experience.
As a Customer Support Lead at blithequark, you'll have opportunities for career growth and professional development. You'll be an integral part of our team, contributing to the success of our customers and the company as a whole. Our virtual-first culture and distributed workforce ensure that you're connected with colleagues and leaders across the organization, fostering a collaborative and supportive environment.
At blithequark, we're committed to creating a workplace that is inclusive, flexible, and supportive. We're an equal opportunity employer, and we don't discriminate based on creed, race, sexual orientation, gender, age, disability status, or any other defining characteristic. Our culture is built around a shared passion for innovation, customer satisfaction, and teamwork.
If you're a motivated and experienced customer support professional looking to lead a team and drive success in a fast-growing industry, we encourage you to apply for this exciting opportunity at blithequark. As a Customer Support Lead, you'll be instrumental in shaping the customer experience and contributing to our continued growth and innovation. Apply now and join our dynamic team in revolutionizing the sports gaming industry!
Note: This position may require sports betting licensure based on certain state regulations.
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