Mux is video for developers. Our mission is to democratize video by solving the hard problems developers face when building video: video encoding and streaming (Mux Video), video monitoring (Mux Data), and more. Video is a huge part of people’s lives, and we want to help make it better.
We’re committed to building a healthy team that welcomes diverse backgrounds and experiences. We want people who care about our mission, are ready to grow, believe in our values (from Be Human to Turn Customers Into Fans), and want to improve the people around them.
You’ll join a tight-knit team with experience at places like Google, YouTube, Twitch, Reddit, Zencoder, Fastly, and more. Our founders previously started (and sold) Zencoder, an early leader in cloud video technology, and authored Video.js, the biggest HTML5 video player on the web. We organize Demuxed, the premier conference for video engineers in the world.
We’re backed by top investors like Coatue, Accel, Andreessen Horowitz, and Y Combinator. You’ll get to work with amazing companies: hundreds of startups, plus Strava, Patreon, Vimeo, Robinhood, PBS, and Equinox. Customers, large and small, love working with us and love our team.
We are building something big together. We’d love to hear from you!
About the role
As a Developer Advocate, you'll inspire developers to build cool things with video, build cool stuff yourself, and help developers use (and love!) Mux and our platform. This Developer Advocate role is part of the Self-Service team, who is responsible for attracting and converting new developers to start building with Mux. As a Developer Advocate, you'll spend about 40% of time on content, 30% of time writing code, creative exploration and contributing to various projects, and 30% time on events.
What You'll Do
Talk to customers to see first hand what they are building and how they are using Mux.
Come up with creative ideas to help expose Mux to developers in an authentic and engaging way.
Speak and write for a developer audience, submit talks, make videos, write blog posts, and represent Mux at conferences.
Help drive the feedback loop between what you’re seeing in the larger developer community and the Mux Engineering and Product teams to ensure that the customer voice is being amplified.
Participate in-person at meetups in SF and developer conferences around the US (and maybe internationally too)
Who You Are
Entry-level engineer with 2-5 years of experience writing code and are comfortable building with modern programming languages, and a strong desire to keep growing your technical skills.
You have a self-starter, entrepreneurial mindset and thrive in ambiguity and fast-moving environments.
You love problem solving, you like helping people and you like working with developers.
Willing to travel for conferences, events, and meetups.
Bonus: Experience running or supporting a community - whether online or in person, developer or otherwise.
If you don't have all of these requirements but think your experience could be a great fit, that's okay! Please apply and we can talk about what's most needed in the role.
You'd join an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, Reddit, Brightcove, Bain, and the BBC. We have a supportive culture that cares about both excellent work and work-life balance. We are remote-equal, with office spaces in Downtown San Francisco, New York City, and London.
Flexible PTO + 11 company holidays
Weekly no-meeting days + quarterly focus weeks
Healthy work-life balance encouraged
Competitive health, dental, and vision insurance (100% employee and 65% dependent premium coverage)
Fully funded fertility benefits
HSA available, compatible with high deductible plan only ($100 per single employee/month & $200 per family/month employer contribution)
FSA available
Short-term and long-term disability insurance
Group life insurance
Travel accident insurance
Employee Assistance Program (EAP)
Medical support concierge service
401(k)
Paid parental leave
Investment in career growth through professional development stipend
Reimbursements for headphones, cell phones, device upgrades, and SVoD services of Mux customers
Lunch reimbursement program
Mux is an Equal Opportunity employer committed to building a diverse company. We believe diversity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
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