Director Information Technology Operations

Director of Enterprise Operations 100% Remote (U.S.) Full-Time | Leadership Role A growing organization in the technology-driven services sector is seeking a Director of Enterprise Operations to lead and scale internal enterprise systems and operational technology supporting a large, global workforce. This role will oversee the strategy, performance, and continuous improvement of critical back-office systems and internal IT services used by more than 12,000 employees worldwide. The ideal candidate is a strong operational leader with experience managing enterprise platforms, modern cloud environments, and global teams. Responsibilities • Lead enterprise operations supporting internal corporate systems and infrastructure • Oversee platforms including AWS, Salesforce, and Microsoft Dynamics 365 • Drive initiatives around AI enablement and automation across internal systems • Manage and evolve the organization’s internal Help Desk and support operations (not an MSP environment) • Lead a team of 4 managers and ~28 total team members • Ensure operational stability, performance, and scalability for systems supporting 12,000+ users • Partner with leadership to improve internal systems, processes, and user experience • Help shape strategy for enterprise platforms across a global IT organization of 200+ professionals Qualifications • Experience leading enterprise IT or enterprise operations teams • Strong background supporting internal corporate systems and business platforms • Experience working with AWS cloud environments • Familiarity with Salesforce and/or Microsoft Dynamics 365 ecosystems • Experience leading managers and multi-layer teams • Ability to operate in a large-scale, global environment supporting thousands of users • Exposure to AI-driven automation or digital transformation initiatives is a plus Compensation • Base Salary: ~$185,000 • Bonus: 20% • Additional equity may be included Additional Details • 100% Remote (U.S.) • Must be a U.S. Citizen or Green Card holder • Leadership role within a large global IT organization Apply Now Apply Now