Job Description:
• Design and develop course content, provide eLearning guidance, consultative services, and liaison with key stakeholders and subject matter experts to develop course specifications
• Partner with Collections Training Manager to manage design/build documents and templates around highly engaging and interactive eLearning that meets company standards and learner needs
• Manage a Learning Management System (LMS) and establish design standards completion records and reporting
• Create and manage reporting mechanisms to track compliance, learning objectives and key metrics.
• Educate and mentor peers on the use of a LMS and course authoring tools
• Demonstrate expertise across all fields to deliver high value, on-demand training
• Use innovative techniques and creative delivery mechanisms to reach a dispersed, global field organization and adopt new technologies as they arrive
• Develop and prepare presentation materials; write, direct, edit videos and voice overs
Requirements:
• Degree qualified or equivalent experience (Instructional Design, Instructional Technology, Learning Design, Learning Development, Adult Learning)
• 3+ years of progressive experience in instructional design and online course development or an equivalent role
• Prior experience working in a complex operational or collection vendor network preferred and financial experience a plus
• Hands-on experience with a variety of eLearning authoring tools required: Captivate, Canva, Articulate, Camtasia, Vyond, and Lessonly Video/Multimedia production and editing experience
• Experience creating AI training simulations and Sandbox systems for hands on learning support
• Possess a strong portfolio of e-learning and/or video work with instructional design examples that showcase strength in visual and graphic design
• Experience with LMS Administration
• Excellent listening and problem-solving skills with keen attention to detail and organizational skills
• Excellent verbal and written communication skills, including training content development and presentations
• Strong interpersonal skills with the ability to form successful relationships and collaborate with colleagues at all levels of the organization
• Demonstrated success in managing multiple projects and competing priorities
• Proactive thinking, constantly seeking improvement opportunities in work and the ability to simplify complex information
• Thrives in a fast-paced environment with constant change and a rapidly growing team
• Willing to travel up to 20%
Benefits:
• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount