At arenaflex, we're revolutionizing the way we approach chronic eye diseases, and we're looking for a talented Billing Data Entry Specialist to join our mission. As a key member of our revenue operations team, you'll play a crucial role in ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals.
**About arenaflex**
arenaflex is a leading healthcare technology company dedicated to leveraging data-driven virtual care management to address the growing problem of preventable blindness. With a strong focus on patient engagement, we're helping people affected by chronic eye conditions live healthier, longer lives. Our Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches.
**Job Overview**
As a Billing Data Entry Specialist, you'll be responsible for supporting both internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals. You'll work closely with our team to ensure seamless communication and collaboration, and your attention to detail and organizational skills will be essential in maintaining accurate records and meeting deadlines.
**Key Responsibilities**
* Encounter Management:
+ Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
+ Collaborate with our team to ensure timely resolution of benefits questions and accurate data entry.
* Optometrist Referral Processing:
+ Manage the referral process for optometrists by entering referrals from the EHR into Salesforce.
+ Perform benefits verification prior to sending information to the Enrollment Manager.
* Out-of-Pocket (OOP) Cost Ticket Requests:
+ Address tickets related to OOP costs as generated by the Customer Care (CC) team.
* Eligibility Queries:
+ Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
**Requirements**
* High School Diploma or GED.
* Minimum of 1 year of administrative, data entry, or equivalent experience.
* Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
* Typing speed of 30-40 words per minute.
* Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
* Experience with clinical data entry. (Preferred)
* Familiarity with Salesforce. (Preferred)
* Knowledge of full cycle billing or coding processes. (Preferred)
**Preferred Qualifications**
* Experience working in a remote environment.
* Strong attention to detail and organizational skills.
* Ability to work independently with minimal supervision.
* Excellent communication and teamwork skills.
* Ability to maintain confidentiality and handle sensitive data.
**Work Environment**
arenaflex is a remote-first company, and we're committed to providing a flexible and supportive work environment. As a Billing Data Entry Specialist, you'll work from the comfort of your own home office, with access to all the tools and resources you need to succeed. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance.
**Benefits**
* Competitive hourly rate: $19.00 - $21.00/hr.
* Flexible schedule: Monday to Friday, 8 hr shift.
* Remote work environment: Work from the comfort of your own home office.
* Comprehensive benefits package, including medical insurance, 8 paid holidays, and discretionary time off (DTO).
* Opportunities for career growth and professional development.
* Recognition and rewards for outstanding performance.
**How to Apply**
If you're passionate about making a difference in the lives of people affected by chronic eye conditions, we encourage you to apply. Please submit your application, including your resume and a cover letter, to [
[email protected]](mailto:
[email protected]). We're an equal opportunity employer and welcome applications from diverse candidates.
**Disclaimer**
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives.
**Equal Employment Opportunity**
arenaflex provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
**E-Verify Participation**
arenaflex is an E-Verify employer. For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
**Application Status**
For application status, please email: [
[email protected]](mailto:
[email protected]).