Join blithequark as a Part-Time Remote Customer Sales Executive and Be at the Forefront of Exceptional Customer Service
blithequark is seeking a highly motivated and customer-centric individual to join our team as a Part-Time Remote Customer Sales Executive. As a key member of our sales team, you will be responsible for providing exceptional service and support to our customers, driving sales growth, and building strong relationships with our client base.
About the Role and blithequark
At blithequark, we pride ourselves on delivering personalized and empathetic customer service, ensuring that our clients receive the best possible solutions to meet their needs. As a Customer Sales Executive, you will be the epitome of our customer-centric approach, working closely with various departments to ensure seamless customer experiences. Our company is on the move, expanding its horizons, and we're looking for talented individuals to be part of this exciting journey.
Key Responsibilities
- Managing and converting lead-generated inbound calls, ensuring timely and effective follow-ups
- Acting as a product expert and brand ambassador, signposting customers to their personalized sales solutions
- Meeting and exceeding personal and team targets, driving sales growth and revenue
- Upselling additional products and services to existing customers, enhancing their overall experience
- Engaging with existing customers, providing exceptional service management, and building strong relationships
- Showcasing the five blithequark values, being a role model within the team, and promoting a positive work culture
- Actively seeking new ways to improve the customer journey, providing feedback, and implementing changes
Essential and Preferred Qualifications
To succeed in this role, you must possess a genuine desire to help the community, be empathetic, and attentive to our customers' needs. You should have:
- A customer-centric mindset, with a proven track record of achieving and surpassing targets
- Previous experience in a telephone-based sales role, preferably in a remote setting
- Excellent communication and interpersonal skills, with the ability to build rapport with clients
- A good level of education and highly organized, with the ability to multitask and prioritize tasks
- Familiarity with Customer Relationship Management (CRM) software is advantageous
Skills and Competencies Required for Success
To excel as a Customer Sales Executive at blithequark, you should possess:
- Strong sales acumen, with the ability to identify and capitalize on new sales opportunities
- Excellent problem-solving skills, with the ability to provide effective solutions to customer queries
- Strong communication and interpersonal skills, with the ability to work collaboratively with various departments
- A proactive and adaptable approach, with the ability to work in a fast-paced environment
- A commitment to delivering exceptional customer service, with a focus on building long-term relationships
Career Growth Opportunities and Learning Benefits
At blithequark, we're committed to the growth and development of our employees. As a Customer Sales Executive, you'll have access to:
- Ongoing training and development programs, enhancing your sales and customer service skills
- Opportunities for career advancement, with a clear path for progression within the company
- A dynamic and supportive work environment, with a team of experienced professionals
Work Environment and Company Culture Highlights
As a remote employee at blithequark, you'll enjoy:
- A flexible and autonomous work environment, with the ability to work from anywhere
- A culture that values work-life balance, with a focus on employee well-being
- A range of perks and benefits, including discounts on groceries and shopping, holidays, insurance, and more
- A 24/7 employee assistance program, providing support and guidance whenever you need it
Compensation, Perks, and Benefits
We offer a competitive compensation package, including:
- A salary of £11.54 per hour, with a performance-related pay (PRP) scheme of up to 40%
- 31 days of holiday rising to 33 with length of service (pro-rata), including bank holidays
- A range of discounts on our services and products, as well as external partnerships
- A pension scheme with up to 4% company matching
- A cycle-to-work scheme, smart tech scheme, and free on-site parking
What to Expect
To be successful in this role, you'll need to commit to 2 weeks of training, Monday to Friday, 09:30 - 16:30. You should also have a reliable internet connection, with a minimum upload speed of 5 Mbps and download speed of 15 Mbps.
Ready to Apply?
If you're a motivated and customer-centric individual looking for a new challenge, we want to hear from you. To apply, please follow the instructions:
- Upload your CV and answer a few questions about yourself
- You'll receive a confirmation email from us, asking you to register with Test Gorilla, who will send you a link to the assessments
We look forward to welcoming you to the blithequark team!
blithequark is committed to equal opportunities and welcomes applicants regardless of religious beliefs, political opinion, race, sex, marital status, age, or disability. If you require assistance to participate in the recruitment process, please contact our Careers Team on 01425 626337.
Apply Now