At blithequark, we're redefining the future of healthcare by putting our heart into every moment of your health. Our purpose-driven culture empowers us to deliver enhanced, human-centric healthcare solutions for a rapidly changing world. We're seeking a talented Customer Service Representative to join our Client-Facing Team as an Answer Team Consultant. If you're passionate about providing exceptional service and want to be part of a dynamic team that's transforming healthcare, we want to hear from you!
blithequark is a leading healthcare company that's dedicated to making health care more personal, convenient, and affordable. Our Heart At Work Behaviors guide our commitment to innovation, customer satisfaction, and community well-being. We're a team of dedicated professionals who share a single, clear purpose: Bringing our heart to every moment of your health.
As a Customer Service Representative - Client-Facing Team Lead, Answer Team Consultant at blithequark, you'll serve as a single point of contact for clients in a call center environment. Your primary responsibility will be to respond to client service requests and issues, including enrollment and billing, commissions, technical support, install/group administration, and other routine customer service inquiries. You'll deliver first-call resolution for 90-95% of inquiries by accurately identifying, researching, and resolving issues based on the initial phone call/letter/email from the client.
We offer a competitive pay range of $17.00 - $31.30 per hour, depending on experience and qualifications. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.
At blithequark, we pride ourselves on a dynamic and supportive work environment that encourages growth, innovation, and teamwork. Our Heart At Work Behaviors foster a culture of empathy, respect, and inclusivity. As a remote worker, you'll have the flexibility to work from home and enjoy a better work-life balance.
We're committed to the growth and development of our employees. With a wide range of training programs, mentorship opportunities, and career advancement paths, you'll have the chance to build a fulfilling career at blithequark.
If you're passionate about delivering exceptional customer service and want to join a team that's transforming healthcare, apply now to become a Customer Service Representative - Client-Facing Team Lead, Answer Team Consultant at blithequark!
Application Window: The application window for this opening will close on 09/22/2024.
Diversity and Inclusion: We're an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Apply Now