Experienced Energy Services Data Entry Clerk – Remote | WFH – Supporting Community Growth and Holistic Well-being at blithequark

Introduction to blithequark: Where Passion Meets Purpose

Welcome to an exciting opportunity with blithequark, a non-profit human services agency dedicated to positive change—focused on enhancing the lives of individuals and families. At blithequark, we are committed to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. As a leader in the industry, blithequark has been at the forefront of innovation, leveraging technology and expertise to drive meaningful change. With a strong foundation in community development, we have established ourselves as a trusted partner for individuals, families, and organizations seeking to make a difference.

Position Overview: ENERGY SERVICES DATA ENTRY CLERK – Remote | WFH

As a valued member of our team at blithequark, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position offers a hybrid work model, combining remote work with time in our office, providing a flexible work environment that suits your lifestyle. As a key contributor to our team, you will have the opportunity to work on a wide range of projects, from data entry and record management to email and document management, and collaboration with program staff to support the delivery of services.

Key Responsibilities:

• Data Entry and Record Management: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. This will involve ensuring the accuracy and completeness of all data entry, as well as maintaining organized digital files and records.
• Email and Document Management: Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. This will require strong organizational skills, attention to detail, and the ability to prioritize tasks effectively.
• Database Management: Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. This will involve developing a strong understanding of our database systems and ensuring that all data entry is accurate and up-to-date.
• File Organization and Compliance: Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. This will require strong attention to detail, organizational skills, and the ability to prioritize tasks effectively.
• Collaboration and Communication: Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. This will involve developing strong relationships with colleagues, communicating effectively, and contributing to a positive and supportive team environment.
• Administrative Support: Assist with various clerical duties, such as filing, mailings, phone coverage, etc. This will require strong organizational skills, attention to detail, and the ability to prioritize tasks effectively.
• Remote Work and Meetings: Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. This will require strong self-motivation, discipline, and the ability to work independently.
• Professional Development: Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities. This will involve a commitment to ongoing learning and development, as well as a willingness to take on new challenges and responsibilities.
• Confidentiality: Ensure strict confidentiality is maintained in all aspects of the role. This will require strong professionalism, discretion, and the ability to maintain confidentiality in all interactions.

Essential and Preferred Qualifications:

To be successful in this role, you will need:

• Education and Experience: Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. This will involve developing a strong understanding of the human services sector, as well as the ability to work effectively with diverse populations.
• Additional Qualifications: Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. This will involve a commitment to ongoing learning and development, as well as a willingness to take on new challenges and responsibilities.
• Language Skills: Bilingual in Spanish preferred. This will involve the ability to communicate effectively in Spanish, as well as a strong understanding of the cultural nuances of the Spanish-speaking community.
• Technical Skills: Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Experience with database management systems, such as Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. This will involve developing a strong understanding of our technical systems, as well as the ability to learn new systems and technologies.
• Soft Skills: Strong communication, organizational, and time management skills. Ability to work independently and as part of a team. This will involve developing strong relationships with colleagues, communicating effectively, and contributing to a positive and supportive team environment.

Skills and Competencies:

To be successful in this role, you will need to possess the following skills and competencies:

• Attention to Detail: The ability to maintain accurate and up-to-date records, as well as ensure the accuracy and completeness of all data entry.
• Organizational Skills: The ability to prioritize tasks effectively, manage multiple projects simultaneously, and maintain organized digital and paper files.
• Communication Skills: The ability to communicate effectively with colleagues, participants, and other stakeholders, both verbally and in writing.
• Technical Skills: Proficiency in Microsoft Office, particularly Excel, Word, and Outlook, as well as experience with database management systems.
• Problem-Solving Skills: The ability to analyze problems, identify solutions, and implement effective solutions.
• Time Management Skills: The ability to prioritize tasks effectively, manage multiple projects simultaneously, and meet deadlines.

Career Growth Opportunities and Learning Benefits:

We are committed to helping our employees grow and develop their skills. Here are some of the career growth opportunities and learning benefits we offer:

• Professional Development: We provide opportunities for professional growth and development through training, mentorship, and education. This will involve a commitment to ongoing learning and development, as well as a willingness to take on new challenges and responsibilities.
• Career Advancement: We encourage career advancement and provide opportunities for employees to take on new challenges and responsibilities. This will involve developing a strong understanding of our organization, as well as the ability to contribute to our mission and vision.
• Mentorship: We offer mentorship programs to help employees navigate their careers and achieve their goals. This will involve developing strong relationships with colleagues, as well as a commitment to ongoing learning and development.
• Cross-Training: We provide opportunities for cross-training and professional development, allowing employees to develop new skills and expand their knowledge. This will involve a willingness to learn new systems and technologies, as well as a commitment to ongoing learning and development.

Work Environment and Company Culture:

Our work environment is designed to be flexible and supportive. We offer a hybrid work model that allows employees to work from home or in our office. Our company culture is built on a foundation of respect, empathy, and collaboration.

• Flexible Work Arrangements: We offer flexible work arrangements, including remote work options, to help employees balance their work and personal life. This will involve a commitment to maintaining a healthy work-life balance, as well as the ability to work independently and as part of a team.
• Collaborative Culture: We foster a collaborative culture that encourages teamwork, communication, and innovation. This will involve developing strong relationships with colleagues, communicating effectively, and contributing to a positive and supportive team environment.
• Employee Recognition: We recognize and reward employees for their contributions and achievements. This will involve a commitment to recognizing and rewarding outstanding performance, as well as a willingness to provide feedback and support to employees.
• Diversity and Inclusion: We are committed to creating a diverse and inclusive work environment that values and respects all employees. This will involve a commitment to promoting diversity and inclusion, as well as a willingness to learn and grow in this area.

Compensation, Perks, and Benefits:

We offer a competitive salary and a comprehensive benefits package that includes:

• Competitive Salary: A competitive salary that reflects the value you bring to our organization. This will involve a commitment to fair and equitable compensation practices, as well as a willingness to recognize and reward outstanding performance.
• Comprehensive Benefits: A comprehensive benefits package that includes health, dental, vision, and FSA insurance, as well as paid time off and retirement plan contributions. This will involve a commitment to providing a supportive and inclusive work environment, as well as a willingness to recognize and reward employee contributions.
• Paid Time Off (PTO): Generous time off to relax and recharge. This will involve a commitment to maintaining a healthy work-life balance, as well as the ability to work independently and as part of a team.
• Student Loan Forgiveness: We're here to help ease your student loan burden. This will involve a commitment to supporting employee financial well-being, as well as a willingness to provide resources and support to help employees manage their student loan debt.
• Tuition Remission: Invest in your education with our tuition remission program. This will involve a commitment to supporting employee learning and development, as well as a willingness to provide resources and support to help employees achieve their educational goals.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. This will involve a commitment to supporting employee financial well-being, as well as a willingness to provide resources and support to help employees plan for their retirement.
• Pet Insurance: Ensure your furry friends receive the best care. This will involve a commitment to supporting employee well-being, as well as a willingness to provide resources and support to help employees care for their pets.
• Employee Discounts: Access exclusive discounts and perks. This will involve a commitment to providing a supportive and inclusive work environment, as well as a willingness to recognize and reward employee contributions.

Conclusion:

If you are passionate about making a positive impact in the community and are looking for a challenging and rewarding role, we encourage you to apply for the ENERGY SERVICES DATA ENTRY CLERK – Remote | WFH position at blithequark. As a valued member of our team, you will have the opportunity to work on a wide range of projects, from data entry and record management to email and document management, and collaboration with program staff to support the delivery of services. With a commitment to ongoing learning and development, as well as a willingness to take on new challenges and responsibilities, you will be well-positioned for success in this role. We look forward to hearing from you and exploring how you can contribute to our team at blithequark!

Apply now and join our dynamic team of professionals who are dedicated to making a positive impact in the community. Together, we can create a brighter future for all.

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