Experienced Executive Administrative Assistant – Providing Exceptional Support in a Dynamic and Fast-Paced Environment

Introduction to American Express and the Role

At American Express, we believe that with the right backing, people and businesses have the power to progress in incredible ways. As a global and diverse community of colleagues, we are committed to backing our customers, communities, and each other. We are now seeking an experienced Executive Administrative Assistant to join our team, providing comprehensive support to three Vice Presidents within the Controllership team. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion.

About the Company Culture

At American Express, we prioritize our company values and powerful backing promise to provide the world's best customer experience every day. We strive to uphold the utmost integrity and create an environment where everyone is seen, heard, and feels like they belong. Our team is committed to recognizing and rewarding contributions, leadership, and impact, and we offer a range of benefits, programs, and flexibility to support our colleagues personally and professionally.

Key Responsibilities

• Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency.
• Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain organizational charts and distribution lists.
• Prepare for meetings by coordinating conference rooms, food, and logistics as necessary.
• Assist with onboarding new colleagues.
• Prepare, review, and process expense reports in compliance with company T&E policies.
• Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, and relevant contact information.
• Process Ariba Buyer orders and other invoices.
• Liaise with IT helpdesk for technical support as needed.
• Support special ad hoc projects as assigned.

Essential Qualifications

To be successful in this role, you will need:

• Previous experience in a wide range of administrative tasks.
• Excellent organizational, administrative, and interpersonal skills.
• Proficiency in managing complex calendars and coordinating meetings with internal and external parties.
• Expertise in planning and arranging domestic and international travel.
• Strong sense of integrity, capable of handling confidential and sensitive information with discretion.
• Self-starter with the ability to work independently.
• Exceptional written and verbal communication skills.
• Attention to detail and ability to follow up in a timely manner.
• Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues.
• Positive, solution-oriented attitude and reliability.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications

While not essential, the following qualifications are preferred:

• A strong working knowledge of American Express Company processes and internal systems (e.g., myHR, Ariba Buyer, Concur).

Career Growth Opportunities and Learning Benefits

At American Express, we are committed to helping our colleagues learn and grow, creating a career journey that is unique and meaningful to them. We offer a range of career development and training opportunities, as well as benefits and programs that support holistic well-being. Our colleagues have the opportunity to share in the company's success and are recognized for their contributions, leadership, and impact.

Work Environment and Company Culture Highlights

We prioritize our company culture and values, striving to create an environment where everyone feels seen, heard, and valued. Our team is diverse and global, and we offer a range of benefits and programs to support our colleagues, including:

• Competitive base salaries.
• Bonus incentives.
• 6% Company Match on retirement savings plan.
• Free financial coaching and financial well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
• Free and confidential counseling support through our Healthy Minds program.

Compensation, Perks, and Benefits

The salary range for this role is $24.05 to $48.10 hourly, plus bonus and benefits. We also offer a range of perks and benefits, including flexible working arrangements, paid parental leave, and access to on-site wellness centers.

Conclusion

If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As an Executive Administrative Assistant at American Express, you will have the chance to work with a dynamic and fast-paced team, providing exceptional support to our Vice Presidents. Don't miss out on this opportunity to join our friendly team and take your career to the next level. Apply today!

We are an equal opportunity employer and welcome applications from diverse candidates. If you feel you have the skills and experience we are looking for, please don't hesitate to apply, even if you don't feel you are a perfect match. We look forward to hearing from you.

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