About Us
VaVa Virtual Assistants is a forward-thinking, remote company based in Atlanta, Georgia, dedicated to connecting businesses with top-notch virtual professionals for specialized support across various industries. Our team is built on a foundation of kindness, talent, and drive, and we're passionate about fostering a community where everyone thrives. As a virtual company, we've learned to harness the power of technology to stay connected and work together seamlessly, even from a distance.
Job Summary
We're seeking an experienced Executive Administrative Assistant to join our team as a Virtual Support Specialist. This role requires a strong and diverse skillset, with a focus on managing client relationships, providing exceptional administrative support, and driving success in a dynamic work environment. If you're a self-motivated, self-disciplined individual with a passion for delivering high-quality work and building strong relationships, we'd love to hear from you!
Key Responsibilities
- Represent VaVa Virtual Assistants in a Positive & Professional Manner: Demonstrate an exceptional work ethic and a positive attitude in all interactions, ensuring all communication reflects the company's values and level of professionalism.
- Take Ownership of Client Satisfaction: Lead and manage client accounts and interactions, understanding and anticipating client needs while communicating progress and updates, addressing challenges and problem-solving without compromising quality of service.
- Operational Responsibilities: Provide high-quality administrative support to clients, collaborate with fellow VaVa team members, manage tasks, projects, and deadlines, maintain open communication with clients and stakeholders, and ensure the utmost care with sensitive and confidential information.
Responsibilities
- Manage email by prioritizing and filtering messages, and ensuring timely responses.
- Manage complex schedules that require proactive calendar coordination and reminders.
- Handle and anticipate complex issues and resolve in a timely and professional manner.
- Plan and coordinate details for meetings, conferences, or events.
- Prepare presentations and materials, and conduct project research when necessary.
- Maintain updated CRMs, analyze trends, and identify helpful insights for decision making.
- Effectively collaborate with others to accomplish tasks and complete projects.
- Strong communication skills and the ability to draft or edit all forms of correspondence.
- Establish trust and use discretion when handling sensitive and confidential information.
- Familiarity with scheduling, project management, and CRM tools and software.
- Handle other administrative support tasks as requested.
Qualifications
We're looking for a highly skilled and experienced Executive Administrative Assistant who meets the following qualifications:
General Qualifications
- Must reside and be authorized to work in the United States.
- At least 3 years of demonstrated experience in the outlined responsibilities.
- At least 3 years of experience working full-time in a virtual role.
- Available at least 20 hours per week to support high-touch, deliverable-focused clients.
Technical Qualifications
- Knowledge of various scheduling, project management, and CRM technologies to manage and make helpful recommendations to clients.
- Experience and confidence in coordinating large-scale webinars, including scheduling, facilitating, overseeing breakout rooms, and troubleshooting technical issues.
- Experience making travel arrangements and handling last-minute changes.
- Experience with high-volume email inboxes and calendar management.
- Experience and comfortability with a range of technology, including Google Suite, Microsoft Office, Calendly, Slack, and Project Management Tools.
Career Growth Opportunities and Learning Benefits
As a VaVa Virtual Assistants team member, you'll have access to a range of career growth opportunities and learning benefits, including:
- Regular training and development programs to enhance your skills and knowledge.
- Opportunities to work with a diverse range of clients and projects, expanding your experience and expertise.
- A supportive and collaborative work environment, where you'll be encouraged to share your ideas and contribute to the company's success.
- A competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
Work Environment and Company Culture
As a remote company, we've learned to harness the power of technology to stay connected and work together seamlessly, even from a distance. Our company culture is built on a foundation of kindness, talent, and drive, and we're passionate about fostering a community where everyone thrives. You'll be part of a dynamic and supportive team, working together to deliver exceptional results and drive success.
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
- A competitive salary, commensurate with experience.
- Health insurance, including medical, dental, and vision coverage.
- Retirement plans, including a 401(k) matching program.
- Paid time off, including vacation days, sick leave, and holidays.
- A range of perks and benefits, including flexible work arrangements, professional development opportunities, and access to a range of company resources and tools.
Conclusion
If you're a highly skilled and experienced Executive Administrative Assistant looking for a new challenge, we'd love to hear from you! As a VaVa Virtual Assistants team member, you'll have access to a range of career growth opportunities and learning benefits, a competitive salary and benefits package, and a dynamic and supportive work environment. Apply now and let's discuss how you can become a vital part of our success story!
Take the Next Step
Apply now and let's discuss how you can become a vital part of our success story.
Apply Now
Apply Now