Experienced Full Time Remote Data Entry Clerk and Order Entry Coordinator – Customer Service and Order Management Expert

Introduction to blithequark

At blithequark, we are revolutionizing the way businesses operate by providing innovative solutions and exceptional customer service. As a leader in our industry, we are committed to excellence and are seeking a highly skilled and motivated individual to join our team as a full-time remote Data Entry Clerk and Order Entry Coordinator. This is an exciting opportunity for someone who is passionate about delivering high-quality results, working independently, and collaborating with a dynamic team.

Job Summary

The Data Entry Clerk and Order Entry Coordinator will play a critical role in ensuring the accuracy and efficiency of our customer service orders. This position will be responsible for entering customer service orders into our service software platform, verifying the accuracy of service orders, and ensuring that all necessary information is complete and up-to-date. The successful candidate will have excellent analytical and problem-solving skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

• Review approved quotes returned by customers for accuracy, exercising discretion and judgment in assessing their validity.
• Set up new customer contracts in our service trade platform based on approved quotes.
• Assign service lines to contracts as required.
• Review repair quotes and ensure jobs are assigned to the appropriate job.
• Verify customer’s tax status and contract details, ensuring accuracy and compliance with applicable tax regulations.
• Assign applicable customers' assets as needed for job.
• Assign customers' labor contract to jobs, abiding by appropriate labor allocation agreements.
• Collaborate with the sales team to request required documentation as needed.
• Adhere to standard operating procedures (SOPs) to ensure all data is entered both with consistency and in compliance with approved standard practices.
• Perform other duties as assigned.

What We Are Looking For

To be successful in this role, you will need to have a strong foundation in data entry, customer service, and office administration. We are looking for someone who is highly organized, detail-oriented, and able to work effectively in a remote environment.

Essential Qualifications

• High School Diploma/GED is required.
• An associate degree in business or supply chain is desirable.
• Bachelor’s degree or equivalent related experience a plus.
• 3-5 years of office experience/data entry/customer service.
• Candidate must have proficient knowledge of accounting processes.
• Experience with JD Edwards Enterprise One and Service Trade preferred.
• Experience in a service-related industry is desired.
• Proficient with Microsoft office applications including Excel, Word, and Outlook.

Preferred Qualifications

• Strong verbal and written communication and interpersonal skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent written and spoken English language skills, with the ability to communicate professionally.
• Strong analytical and problem-solving skills with attention to detail.
• Strong organizational skills with the ability to prioritize and manage multiple competing priorities.
• Strong documentation and data entry skills.
• Ability and enthusiasm to learn quickly.
• Self-motivated, high-energy, independent worker, and strong team member.
• Ability to focus on problem resolution rather than just problem identification. Creativity and critical thinking are required.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Data Entry Clerk and Order Entry Coordinator, you will have the opportunity to learn and develop new skills, work with a dynamic team, and contribute to the success of our organization. We offer a range of training and development programs, including on-the-job training, mentorship, and professional development opportunities.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. We believe in fostering a culture of collaboration, innovation, and excellence, and we are committed to creating a workplace where our employees can thrive. As a remote employee, you will be part of a virtual team that is connected and engaged, with regular check-ins, team meetings, and social events.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range that is commensurate with experience, as well as a range of perks and benefits, including health insurance, retirement savings, and paid time off. We also offer a range of discounts and rewards, including discounts on our products and services, and rewards for outstanding performance.

Conclusion

If you are a motivated and detail-oriented individual who is passionate about delivering high-quality results, we encourage you to apply for this exciting opportunity. As a Data Entry Clerk and Order Entry Coordinator at blithequark, you will be part of a dynamic team that is committed to excellence and dedicated to making a difference. Don’t miss out on this opportunity to join our team and contribute to the success of our organization. Apply now to take the first step towards an exciting and rewarding career with blithequark.

Apply Now