At arenaflex, we believe that with the right support, people and businesses can achieve incredible things. As a global and diverse community of colleagues, we are committed to backing our customers, communities, and each other. When you join our team, you become part of a dynamic and inclusive environment where you can learn, grow, and create a career journey that is unique and meaningful to you. With benefits, programs, and flexibility that support you personally and professionally, you'll have the opportunity to thrive and make a real impact.
At arenaflex, we are dedicated to providing the world's best customer experience every day. We strive to uphold our company values and powerful backing promise with integrity, and in an environment where everyone is seen, heard, and feels like they belong. We recognize and reward our colleagues for their contributions, leadership, and impact, and we offer a range of benefits and programs that support their holistic well-being. From competitive base salaries and bonus incentives to comprehensive medical, dental, vision, life insurance, and disability benefits, we prioritize the physical, financial, and mental health of our colleagues and their loved ones.
As a Hybrid Commercial Customer Care Professional, you will be the face and voice of arenaflex, making a meaningful difference in the lives of our customers and growing your career while delivering extraordinary customer service. You will be assisting customers with account and product inquiries via phone, as well as performing account maintenance on our Business Line of Credit and a variety of Business Blueprint products. This servicing may be across Checking, Payment Accept, and Small Business Card products. You will also be trained to deliver extraordinary customer care by responding to questions concerning accounts in a fast-paced, structured customer care environment.
To be successful in this role, you will need to possess a winning attitude, a team player mindset, and demonstrated success in customer service. You should have a passion for building customer loyalty through exceptional listening, consultative relationship building, resourcefulness, and strong written and verbal communication skills.
The hours of operation will fall within a 24/7 environment. After the 30-day training commitment, shift hours will be made available. To work from home, you will need to meet the following requirements:
The salary range for this role is $20.00 to $22.75 hourly, plus bonus and benefits. We offer a range of benefits, including:
At arenaflex, we are committed to helping our colleagues grow and develop their careers. We offer a range of training and development opportunities, including industry-leading training and ongoing coaching, to help you build your skills and knowledge. You will have the opportunity to work with a talented and diverse team of professionals who are passionate about delivering exceptional customer service. With our flexible working model and hybrid work arrangements, you will have the flexibility to work in a way that suits your needs and lifestyle.
If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Hybrid Commercial Customer Care Professional at arenaflex, you will have the opportunity to make a real difference in the lives of our customers and grow your career in a dynamic and supportive environment. Don't miss out on this chance to join our team and take your career to the next level. Apply now and become part of a company that is dedicated to providing the world's best customer experience every day.
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