Introduction to blithequark
At blithequark, we are pioneers in the field of data management and client support, dedicated to delivering exceptional services that exceed our clients' expectations. Our team is comprised of highly skilled professionals who are passionate about innovation, precision, and customer satisfaction. We are now seeking an experienced Remote Data Entry and Typist Support Coordinator to join our dynamic team, where you will play a vital role in blending high-volume data entry with precision typing and client support coordination.
About the Role
This unique hybrid position offers the opportunity to work on a wide range of projects, from numeric data input to transcription tasks, while serving as the primary liaison between clients and our data/typing teams. As a Remote Data Entry and Typist Support Coordinator at blithequark, you will have the flexibility to work part-time (25-30 hours/week) or full-time (35-40 hours/week), with entirely self-scheduled hours to match your peak performance times. This role is perfect for individuals who are organized, client-centric, and enjoy shifting between data and transcription tasks.
Key Responsibilities
- Dual Data Processing: Enter transactional data (orders, shipping logs) and transcribe client audio into finalized documents, maintaining separate accuracy KPIs for each function.
- Client Intake & Briefing: Host short video or chat-based briefing sessions with new clients to gather project requirements, deadlines, and style preferences.
- Project Coordination: Assign tasks to specialized data entry and typist teams, monitor progress via our project management suite (Jira, Monday.com), and ensure on-time delivery.
- Quality Checks: Perform second-tier reviews on both numeric datasets and transcribed documents, applying checklists to guarantee 99%+ accuracy.
- Reporting & Feedback: Generate weekly status reports for clients, highlight deliverables, and implement client feedback loops to refine processes.
- Training & Documentation: Develop process guides, create tutorial videos, and lead quarterly Skill Sharpen webinars for the operations team.
Qualifications
To be successful in this role, you should have:
- An Associate degree or higher; certifications in Office Technology or related fields are a plus.
- 2+ years of combined data entry and transcription experience.
- Strong interpersonal skills, with the ability to conduct client briefings and debriefs virtually.
- Proficiency in spreadsheet software, CRM platforms, and audio editing tools (Express Scribe, Audacity).
- Excellent multitasking, prioritization, and written communication skills.
- A quiet, dependable home office setup with robust internet connectivity.
Essential Skills and Competencies
In addition to the qualifications listed above, the ideal candidate will possess:
- Attention to detail: The ability to maintain high levels of accuracy in data entry and transcription tasks.
- Organizational skills: The ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Communication skills: The ability to effectively communicate with clients, team members, and stakeholders.
- Technical skills: Proficiency in software applications, including spreadsheet software, CRM platforms, and audio editing tools.
- Adaptability: The ability to adapt to changing priorities, deadlines, and project requirements.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our team members. As a Remote Data Entry and Typist Support Coordinator, you will have access to:
- Career roadmap: Clear pathways into roles like Operations Lead, Client Success Manager, or Data Services Specialist.
- Training and development: Opportunities for professional growth and development, including training sessions, webinars, and workshops.
- Mentorship: Guidance and support from experienced team members and leaders.
- Cross-functional collaboration: The opportunity to work with colleagues across different departments, including data science, customer success, and IT.
Work Environment and Company Culture
At blithequark, we pride ourselves on our dynamic and supportive work environment. As a Remote Data Entry and Typist Support Coordinator, you will be part of a team that values:
- Flexibility and autonomy: The ability to work from home and manage your own schedule.
- Collaboration and teamwork: Regular virtual meetings, team-building activities, and social events.
- Wellness and self-care: A monthly stipend for wellness and a annual learning budget for courses or certifications.
- Recognition and rewards: Quarterly client satisfaction bonuses, paid time off, and paid holidays.
Compensation, Perks, and Benefits
At blithequark, we offer a competitive compensation package, including:
- Hourly rate: $18-$24 per hour for entry-level; $24-$30 per hour for mid-level, based on experience and scope.
- Incentive programs: Quarterly client satisfaction bonuses up to 8% of base earnings.
- Paid time off: Up to 12 days of PTO in your first year, plus 8 paid holidays; additional PTO for tenure milestones.
- Wellness and development: $100 monthly stipend for wellness, plus $500 annual learning budget for courses or certifications.
- Culture and connection: Weekly virtual Watercooler Chats, monthly cross-team challenges, and an annual all-hands retreat (travel included for full-time).
Conclusion
If you are a motivated and organized individual with a passion for data entry, transcription, and client support, we encourage you to apply for this exciting opportunity. As a Remote Data Entry and Typist Support Coordinator at blithequark, you will have the chance to work on a wide range of projects, develop your skills and expertise, and be part of a dynamic and supportive team. Please submit your resume and a brief overview of a past project where you juggled multiple data and typing responsibilities successfully. We look forward to hearing from you!
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