At arenaflex, we're dedicated to providing exceptional customer experiences through our innovative solutions and talented team members. As a leading provider of remote data entry and order management services, we're seeking a skilled and motivated individual to join our team as a Remote Data Entry/Order Management Specialist. If you're passionate about delivering outstanding customer service, have a strong background in data entry and customer support, and are looking for a rewarding career opportunity, we encourage you to apply.
**About arenaflex**
arenaflex is a dynamic and growing company that's committed to empowering our team members to succeed in a fast-paced and ever-changing industry. We believe in the importance of work-life balance, and our remote work environment allows our team members to work from the comfort of their own homes while still being part of a collaborative and supportive team. Our company culture is built on the values of innovation, integrity, and customer satisfaction, and we're dedicated to providing our team members with the training, resources, and opportunities they need to grow and thrive in their careers.
**Job Summary**
As a Remote Data Entry/Order Management Specialist, you'll play a critical role in ensuring the timely and accurate processing of customer purchase orders. You'll work closely with our team to receive, edit, and enter incoming customer purchase orders, review and verify orders for accuracy, and manage orders through the entire order cycle. You'll also be responsible for gathering information for measurement, analysis, and reporting, and for screening international customer orders to ensure compliance with regulations, policies, and procedures.
**Key Responsibilities**
* Process customer purchase orders to meet customer and company commitments
* Strive to continually improve the level of customer satisfaction through timely and efficient order processing
* Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner
* Review, verify, and make corrections as necessary to orders to ensure accurate information and order specifications
* Contact customers to resolve unclear issues and ensure customer satisfaction
* Manage orders in the business system through the entire order cycle
* Screen all international customer orders to ensure compliance with required regulations, policies, and procedures
* Gather information for measurement, analysis, and reporting
**Essential Qualifications**
* 3-5 years of data entry and/or customer support experience
* Customer interaction experience is preferred
* Computer experience including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
* Education: Associates Degree preferred, and 2 years of experience
* Paid Training
* Must be punctual, reliable, and dependable
* Ability to work independently in a remote environment
**Preferred Qualifications**
* Experience with CRM and/or ERP business systems
* Strong analytical and problem-solving skills
* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and meet deadlines
**Skills and Competencies**
* Strong data entry skills with high accuracy and attention to detail
* Excellent communication and customer service skills
* Ability to work independently in a remote environment
* Strong analytical and problem-solving skills
* Ability to learn and adapt to new software and systems quickly
* Strong organizational and time management skills
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to providing our team members with the training, resources, and opportunities they need to grow and thrive in their careers. We offer a range of career development opportunities, including:
* Paid training and onboarding program
* Ongoing training and development opportunities
* Mentorship and coaching from experienced team members
* Opportunities for advancement and career growth
* Access to industry-leading software and systems
**Work Environment and Company Culture**
As a remote data entry/order management specialist, you'll work from the comfort of your own home, with the flexibility to create your own schedule and work environment. Our company culture is built on the values of innovation, integrity, and customer satisfaction, and we're dedicated to providing our team members with a supportive and collaborative work environment.
**Compensation, Perks, and Benefits**
We offer a competitive hourly rate of $17.00 per hour, with opportunities for advancement and career growth. We also offer a range of benefits, including:
* Weekly paychecks
* Direct Deposit or Cash Card pay options
* Medical, dental, and vision insurance
* Life insurance
* 401(k) plan with company match
* Paid time off and holidays
* Access to industry-leading software and systems
**How to Apply**
If you're a motivated and experienced data entry and customer support professional looking for a rewarding career opportunity, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and experience to our RPS Recruiter, Michelle, at [insert email address]. We look forward to hearing from you!
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, age, gender identification, protected veteran status, or any other characteristic protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.
**Accommodations**
Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [insert email address] or 1- [insert phone number].
Apply Now