At arenaflex, we're dedicated to revolutionizing the healthcare industry by delivering innovative solutions that prioritize patient care and satisfaction. As a Specialty Pharmacy Technician - Data Entry Transplant, you'll play a vital role in our team's mission to make a meaningful difference in people's lives. If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to the growth of a dynamic organization, we invite you to join our team.
**About arenaflex**
arenaflex is a leading healthcare organization that's committed to transforming the way we approach patient care. Our team of dedicated professionals shares a common purpose: to bring our heart to every moment of your health. We strive to create a culture of diversity, inclusion, and belonging, where everyone feels empowered to contribute to our mission. With a strong focus on innovation, we're constantly seeking new ways to improve patient outcomes, enhance customer experience, and drive business growth.
**Job Summary**
As a Specialty Pharmacy Technician - Data Entry Transplant, you'll be responsible for routing questionable prescriptions to the pharmacist for completion, making outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes. You'll work in a high-production environment, where you'll need to multitask between patient referrals while maintaining excellent customer service. Your role will be critical in helping others on the path to better health, and your work will directly impact the lives of others.
**Key Responsibilities**
* Route questionable prescriptions to the pharmacist for completion
* Make outbound calls/faxing physicians for prescription clarification, substitutions, and formulary changes
* Work in a high-production environment, multitasking between patient referrals while maintaining excellent customer service
* Provide exceptional customer service to patients, physicians, and other stakeholders
* Collaborate with the pharmacy team to resolve prescription issues and improve patient outcomes
* Maintain accurate and up-to-date records of patient information and prescription data
* Participate in ongoing training and professional development to stay current with industry developments and best practices
**Essential Qualifications**
* 1+ years of experience as a Pharmacy Technician
* Pharmacy Tech Certified in the state of GA
* Strong written and oral communication skills
* Excellent customer service skills
* Ability to multitask and work in a fast-paced environment
* Strong computer skills and proficiency in data entry software
* Ability to maintain accurate and up-to-date records
* High school diploma or equivalent required
**Preferred Qualifications**
* Specialty pharmacy experience
* Call center experience
* Prescription adjudication experience in order to communicate with prescribers regarding case status and assess prescription claim issues
* Experience working in a high-production environment
* Strong problem-solving skills and ability to think critically
* Ability to work independently and as part of a team
**COVID-19 Vaccination Requirement**
arenaflex requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
**Benefits and Perks**
* Competitive salary range: $17.00 - $27.90 per hour
* Comprehensive benefits package, including medical, dental, vision insurance, and a wide-ranging list of supplemental benefits and discount programs
* 16 paid days off for employees, plus paid holidays
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**Work Environment and Culture**
arenaflex is committed to creating a culture of diversity, inclusion, and belonging. We strive to promote a work environment that's inclusive, respectful, and supportive of all employees. Our team is passionate about delivering exceptional customer service, working collaboratively, and driving business growth. We're committed to ongoing training and professional development, and we encourage our employees to take ownership of their careers and contribute to our mission.
**How to Apply**
If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to the growth of a dynamic organization, we invite you to apply for this exciting opportunity. Don't worry if you don't meet every single requirement – we value a great attitude and a willingness to learn above all. Submit your application today and join our team at arenaflex!