Double Good is a company dedicated to creating joy through its fundraising platform and community initiatives. The Fundraising Outreach Specialist role focuses on engaging with organizers to drive successful fundraising events by providing support and guidance throughout the process.
Responsibilities
- Proactively contact warm leads to encourage event creation and walk them through the process
- Reach out to organizers with upcoming or live events to provide support, coaching, and motivation
- Meet virtually with prospective and current organizers to answer questions and drive successful outcomes
- Deliver a clear, compelling pitch about Double Good's platform and mission
- Track communications and outcomes using internal tools (CRM, spreadsheets, email, etc.)
- Share organizer feedback and patterns with the internal team to help improve processes and messaging
- Contribute to evolving outreach strategies and playbooks as the team scales
- Support organizer-focused outreach projects as assigned
- Perform other duties as assigned
Skills
- Excellent verbal and written communication skills
- Strong phone presence and ability to connect quickly with new contacts
- Comfort operating independently and managing flexible work hours
- Proficiency with email, spreadsheets, and basic communication tools
- Strong organizational skills and attention to detail
- 1+ year in a customer facing or outreach role (e.g., phone-based support, inside sales, outreach, etc.)
- High school diploma or equivalent
- Current authorization to work in the United States
- Experience in customer-facing roles (e.g., support, sales, coaching, education, or nonprofit work)
- Familiarity with fundraising, especially in school or community contexts
- Prior experience working in a startup or fast-paced, evolving environment
- Experience working with schools, nonprofits, or fundraising platforms
- Experience working with educators, coaches, or nonprofit organizers
- Experience in inside sales or support for a high-growth company
Benefits
- Medical, dental and vision coverage
- Immediate vesting in our 401k plan
- Paid time off
- Company-paid leaves
- Popcorn Allowance (yup, free popcorn!)
Company Overview
Double Good is an online fundraising program. It was founded in 1998, and is headquartered in Willowbrook, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.doublegood.com/.
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