[Hiring] Medical Records Support with Scheduling Assistant @Ascension Business Solutions LLC

Role Description The Medical Records Support with Scheduling Assistant will focus primarily on supporting the medical records workflow, including: • Verifying that required documentation is present (consents, NOMNC, etc.) • Following up with clinicians for missing documentation (Emergency Plan, Medication List, Calendar, etc.) • Preparing and sending Episode Summary Reports to physicians • Reviewing Discharge Summary timelines and flagging documentation outside the 5-day window • Monitoring unsuccessful fax reports and notifying the responsible staff • Verifying physician PECOS enrollment and updating the EMR as needed • Monitoring the Medical Records email inbox and routing documentation appropriately • Assisting with mailing patient instruction sheets or amended consents when applicable Secondary Responsibility – Scheduling Assistance (During Downtime): • Helping review schedules in HCHB • Assisting with filling open visits when needed • Supporting schedule updates or adjustments • Coordinating with clinicians regarding visit assignments Medical records responsibilities will remain the primary priority, with scheduling support provided as time allows. Scope Boundaries: • The VA’s work will remain administrative in nature. • The VA will verify that documentation is present and complete. • The VA will follow up on missing documentation. • The VA will route records and assist with documentation workflows. The VA will not: • Interpret clinical documentation or wound images. • Make clinical or compliance decisions. • Modify care plans or physician orders. Qualifications • Graduate of a 4-year course or a Bachelor’s degree • Excellent English communication skills (written and verbal) • Strong attention to detail, follow-through, and time management • Ability to work independently while following structured processes and SOPs • Familiarity with HomeCare HomeBase, Outlook, Google Workspace, Microsoft Office, Slack, and similar tools • Willing to work an 8-hour graveyard shift - PH Time, aligned with U.S. business hours • Stable internet connection and reliable computer equipment (with backup) • Professional, coachable, and open to feedback and role reassignment as needed Preferred (but not required): • Prior experience as a Virtual Assistant supporting U.S.-based clients • Experience in healthcare support, home care, recruitment, sales, scheduling, or operations • Familiarity with CRMs, scheduling platforms, EMRs/EHRs, or productivity tools • Ability to adapt across different support functions based on training and performance Requirements • This is an urgent hiring need. • Qualified candidates who complete all application and assessment steps promptly may be contacted and processed on an accelerated timeline. Benefits • Competitive compensation package starting commensurate with experience and role alignment • Paid training and structured onboarding • Fully remote work setup, including a company-issued laptop and noise-canceling headset (subject to role and eligibility guidelines) • HMO health coverage, subject to company eligibility requirements • Performance-based annual salary increases • Paid Time Off (PTO) to promote work-life balance and well-being • Retention bonus for long-term team members • Referral bonus program • Performance bonuses and incentive programs are available upon reaching 6 months of tenure ABS is intentional about building long-term professional partnerships, not short-term or gig-based arrangements. Career & Compensation Growth Team members who demonstrate consistent performance, reliability, and alignment with ABS standards may be eligible for compensation growth over time. Based on performance and role alignment, there is a strong potential to reach a monthly salary of up to ₱39,000 or more after one (1) year of continuous employment. Note: Salary growth is performance-based and not guaranteed. Why Join Ascension Business Solutions? • You are not working alone—you are backed by a company. • Clear SOPs, documentation, and escalation support. • Long-term stability with role mobility and growth opportunities. • Structured training, coaching, and performance management. • Values-driven culture guided by Love, Support, and Excellence. How to Apply Complete the Application Form and include the following: • Vocaroo introduction link • Updated resume • Device specifications screenshot • Internet speed test result ⚠️This role is urgent. Early and complete applications will be prioritized. Incomplete applications may not be processed. Location Any, Any (Remote) Employment Type Full-Time Minimum Experience Mid-level Compensation TBD Apply Now Apply Now