Job Description:
• Support Sales, Marketing, and Service teams through ongoing HubSpot optimization and operational support.
• Maintain and optimize the HubSpot CRM platform, ensuring proper configuration and functionality across Sales, Marketing, and Service hubs.
• Administer users, permissions, pipelines, views, teams, and access controls within HubSpot.
• Develop and maintain dashboards and reports to provide actionable insights for leadership and operational teams.
• Host and facilitate HubSpot Office Hours to assist end users, resolve issues, and drive platform adoption.
• Perform QA testing on automations, integrations, and new feature releases to ensure reliability and scalability.
• Assist with release notes, system change communications, and training materials to support platform updates and improvements.
• Troubleshoot system issues and provide support and guidance to internal HubSpot users.
• Stay updated on HubSpot platform updates, industry trends, and Revenue Operations best practices to continuously improve system capabilities.
Requirements:
• 3+ years of hands-on experience working with HubSpot CRM, including Sales Hub, Marketing Hub, and Service Hub.
• HubSpot certifications (Revenue Operations, Marketing Hub, Service Hub, and Sales Operations)
• Experience using AI tools to improve operational workflows, documentation, or automation is a plus.
• Strong understanding of HubSpot workflows, data modeling, including objects, properties, associations, Life Cycle stages, and Pipelines.
• Strong understanding of property governance, deduplication, data normalization, reporting accuracy, funnel metrics, and attribution logic.
• Experience with data enrichment or other integrations such as Apollo, ZeroBounce, or PandaDoc is a plus.
• Experience managing CRM data quality, governance, and reporting accuracy.
• Familiarity with HubSpot integrations and external system connectivity.
• General understanding of API concepts and methodologies, webhooks, data syncing, field mapping, authentication, rate limits, integration failures.
• Comfortable with Postman, HubSpot API docs, learning new software quickly.
• Strong analytical, problem-solving, and organizational skills with attention to detail.
• Ability to work under pressure while supporting multiple teams and stakeholders.
• Excellent communication skills with the ability to work effectively with both technical and non-technical audiences.
Benefits: