Overview:
Connection has a fantastic opportunity through our Technical Staffing division for a Jira Administrator. This is a contract position working remote with benefits. This role will focus on optimizing Jira environments, supporting project management teams, and building scalable workflows and automations. The ideal candidate is hands-on, collaborative, and able to transfer knowledge effectively to internal teams.
Must be a U.S. Citizen. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities:
- Administer and optimize Jira Cloud environments, including configurations and ongoing system enhancements
- Design and implement Jira automations to streamline workflows and improve team efficiency
- Create and customize Jira projects, including issue types, workflows, permission schemes, and screen configurations
- Partner closely with Project Management teams to gather requirements and deliver tailored Jira solutions
- Troubleshoot system issues and provide ongoing support to Jira users
- Document configurations, processes, and best practices
- Cross-train internal team members (Merlin Lab employees) on implemented solutions and system usage
Qualifications:
- 5+ years of experience as a Jira Administrator
- Strong expertise in Jira Cloud, including automations and advanced customizations
- Proven experience with project setup and configuration (workflows, schemes, permissions, issue types, etc.)
- Ability to collaborate with PM teams and translate business needs into technical solutions
- Excellent communication and documentation skills
- Experience training or mentoring end users and internal teams
- Must be a U.S. Citizen