Experienced Government and Corporate Affairs Customer Service Specialist – Travel Industry Expertise and Relationship Building
**Job Description:**
Join the blithequark Family and Unlock a World of Possibilities
Are you ready to embark on a thrilling journey that combines your passion for customer service with your expertise in government and corporate affairs? Look no further than blithequark, where you'll have the opportunity to travel the world, grow your skills, and become the best version of yourself. As a valued member of our team, you'll tackle challenges with flexibility and creativity, learning new skills and advancing your career while enjoying a work-life balance that's hard to find elsewhere.
Why You'll Love This Job
As a Government and Corporate Affairs Customer Service Specialist at blithequark, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. Your role will involve:
- Representing blithequark's interests in government and corporate affairs, building strong relationships with key stakeholders and decision-makers
- Promoting and selling air travel on blithequark's global network, leveraging your expertise to drive sales and revenue growth
- Preparing itineraries, computing fares, issuing refunds, and preparing and issuing tickets with precision and accuracy
- Providing exceptional customer service, answering inquiries, and resolving customer problems in a mutually beneficial manner
- Communicating with customers over the phone, researching passenger complaints, and advising on cancelled or delayed flights
- Staying up-to-date on new rules, policies, and procedures that affect customers, ensuring seamless communication and support
All You'll Need for Success
To excel in this role, you'll need:
Minimum Qualifications – Education & Prior Job Experience
* A Bachelor's degree in a relevant field or equivalent experience/training
* Proven experience in customer service, sales, or a related field
* Strong communication and interpersonal skills, with the ability to build rapport with customers and stakeholders
Preferred Qualifications – Education & Prior Job Experience
* Advanced degree in a relevant field or equivalent experience/training
* Experience in government and corporate affairs, with a strong understanding of the industry and its trends
* Proven track record of success in sales, customer service, or a related field
Skills, Licenses & Certifications
* Excellent leadership, organizational, and customer contact skills
* Knowledge of Native SABRE or similar systems
* Ability to be resourceful and creative in problem-solving
* High level of initiative, with good judgment and dependability
* Satisfactory attendance required
What You'll Get
As a valued member of the blithequark team, you'll enjoy:
Travel Perks
* Unlimited travel opportunities on blithequark's global network, with access to over 365 destinations and 6,800 daily flights
* Ability to take friends and family on trips, making memories that last a lifetime
Health Benefits
* Comprehensive health, dental, prescription, and vision benefits on day one
* Virtual doctor visits, flexible spending accounts, and other wellness programs to support your physical and mental well-being
Wellness Programs
* Access to resources and tools to help you achieve your wellness goals, including fitness classes, nutrition counseling, and stress management programs
401(k) Program
* Employer contributions to your 401(k) program after one year, helping you build a secure financial future
Feel Free to Be Yourself at blithequark
At blithequark, we believe in creating an inclusive work environment that celebrates diversity and promotes equality. Our 20+ Employee Business Resource Groups connect team members to customers, suppliers, communities, and shareholders, helping us reach our full potential and meet the needs of our diverse world.
Are You Ready to Join the blithequark Family?
If you're passionate about customer service, government and corporate affairs, and travel, we want to hear from you! Apply now to become a part of our dynamic team and unlock a world of possibilities.
Apply Now
Apply Now