An exciting opportunity awaits for a talented Netflix Customer Service From Home! This position is based in Remote and we are looking to fill it quickly. This position requires a strong and diverse skillset in relevant areas to drive success. The compensation for this role is benchmarked at a competitive salary.
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Netflix is the world's main streaming leisure provider with 236 million paid memberships in over 234 nations playing TV series, documentaries, characteristic films, and cellular video games throughout a huge style of genres and languages. Members can watch as a good deal as they want, anytime, anywhere, on any Internet-linked screen. Members can play, pause and resume watching, all without advertisements or commitments.
This role is a part of the HR Shared Services team, working inside the function as the primary factor of touch for all HR inquiries from preliminary requests via fulfillment, and could companion with our nearby and local skills groups to become aware of answers and remedy worker troubles in a well-timed fashion (centered on Workday transactions and statistics input & accuracy). You may be anticipated to be impartial and proactive, with a customer support mindset and top-notch stakeholder control skills.
Key Responsibilities:
- Ensure the accuracy of worker statistics via the control of worker structures and processes
- You will help with applications that attain all personnel, making sure they run smoothly, so personnel can consciousness of doing the exceptional work in their lives.
- You may have the possibility to research new equipment and strategies that may then be carried out to simplify, optimize and automate work throughout our Talent organization.
- Help create, write and manipulate our HR understanding base for our personnel
- Assist with analyzing, intaking and operationalizing new worker services (from pre-rent to offboarding)
- Performs device and trying out audits as asked for statistics accuracy, integrity, and functionality; analyzes and records consequences and discrepancies
Required Qualifications:
- Demonstrated talent with the Workday HCM tool.
- Demonstrated talent in Mass Uploads (EIB).
- Demonstrated venture control, communication, and customer support skills.
- Strong analytical skills, such as intermediate to superior talent in sheets/excel.
- Strong interest in elements and the capacity to supply consequences in a fast-paced, high-boom environment.
- Ability to trouble resolve with the aid of using the usage of rigorous good judgment and strategies to resolve hard problems.
- A diploma in HR, Business, IT, or an associated area is favored however now no longer required.
- Experience in Workday Data Analyst, HR area or as a HR Generalist (A plus!).
- Experience with Zendesk price tag device (A plus!).
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