Client Intake & Pre-Litigation Legal Assistant (Remote) — U.S. Personal InjuryOverview
• Phoenix-based personal injury law firm seeking a remote Legal Assistant focused on signing new clients by phone and supporting cases through pre-litigation.
• Work is overseen by a Paralegal (you manage execution and file readiness).
Key Responsibilities
• Client Intake & Signing
• Screen inbound leads, conduct intake interviews, and sign qualified clients by phone
• Collect required onboarding documents and obtain e-signatures (retainer/authorizations) Bonus paid for each client signed.
• Case File & Document Collection
• Request, track, and organize medical records, bills, itemizations, and case documents (reports, photos, correspondence)
• Maintain accurate, organized files in the firm’s case management system
• Communication & Coordination
• Serve as primary contact for clients during pre-litigation
• Communicate with medical providers and insurance adjusters for updates and documentation
• Coordinate medical care and referrals; monitor treatment progress and flag gaps in care
• Utilize AI programming to review and summarize medical records and bills, police report, pictures and lost wages
• Lien & Settlement Support
• Track and support resolution of liens and outstanding balances with providers
• Assist with settlement logistics and closing documentation as directed by the Paralegal
Qualifications
• Experience in U.S. personal injury pre-litigation and/or intake
• Proven ability to close/sign clients by phone
• Familiarity with medical records/billing requests and provider follow-up
• Comfortable communicating with clients, providers, and adjusters
• Strong organization, accuracy, and follow-through; remote-ready workspace/internet
• Formal training - certification as Paralegal/Legal Assistant, bachelors or associate degree preferred.
Schedule & Pay
• 1099 Contractor | $25-$29 an hour based upon experience.
• 30–40 hours/week within Arizona business hours (MST), with consistent coverage for intake calls
• Bonus for signings and reaching monthly settlement goals.
• Paid continued education offered
Apply
• Submit cover letter and resume highlighting PI intake/signing experience and records/billing coordination experience, software experience and list of 2 references.
Job Type: Contract
Pay: $24.85 - $29.93 per hour
Expected hours: 30 – 40 per week
Benefits:
• Flexible schedule
• Professional development assistance
• Work from home
Education:
• Associate (Preferred)
Experience:
• Legal case management: 4 years (Required)
License/Certification:
• Legal Assistant Certification (Preferred)
Work Location: Remote