Live Chat Representative

We are seeking a friendly and detail-oriented Live Chat Representative to join our remote support team. In this role, you’ll be chatting online with customers to help answer their questions, solve problems, and provide information about our products or services. Your goal is to make every customer feel heard, helped, and satisfied. Key Responsibilities: Respond to incoming messages through live chat in a timely and professional manner Help customers with product or service questions, order updates, returns, and technical issues Provide clear and friendly communication at all times Keep accurate records of conversations using our system Escalate complex issues to the appropriate team when needed Follow company guidelines and policies while assisting customers Stay up to date on products, services, promotions, and updates Requirements: Excellent written communication skills Ability to type quickly and accurately Friendly and patient personality Basic computer and internet navigation skills Ability to multitask and stay organized Previous customer service experience is helpful, but not required Must have reliable internet and a quiet workspace What We Offer: Work-from-home flexibility Paid training and ongoing support Supportive team environment Opportunities for growth and advancement Flexible work hours and schedules Job Types: Full-time, Part-time Pay: $22.39 - $25.55 per hour Expected hours: 40 per week Benefits: • Flexible schedule • Health insurance • Paid time off • Professional development assistance • Vision insurance • Work from home Work Location: Remote Apply tot his job