At Limitlessli, we specialize in recruiting, hiring, and managing high-caliber remote staff for dynamic and growing healthcare facilities. Leveraging our extensive global network, we connect clients with highly qualified professionals, offering tailored services to meet our clients' unique business needs.
The Opportunity:
Billing & Collections Specialist responsible for all Third Party billing and collections functions for assigned accounts in the revenue cycle. Manage billing processes to secure payments within defined company guidelines for Medicare, Medicaid, Managed Care, Co-insurance companies, and Long Term Care Insurance Companies.
This position is remote and offers you the flexibility of working from home.
Essential Duties and Responsibilities
Billing Responsibilities
- Coordinate accumulation of information with various departments; post to resident accounts.
- Review charges for accuracy, completeness, consistency and payers charged.
- Prepare and timely issue accurate billing statements to the correct payer using electronic systems provided.
- Monitor all submissions on a daily basis to address any denials or requests for additional information (ADRs).
- Coordinate with all departments and submit ADR information within 10 days of receipt of request.
Collections Responsibilities
- Follow up on unpaid claims/denials within company standard billing cycle timeframes; Determine reasons for denial. Correct claims and Re-bill when required.
- Document all communications and collection attempts, taking follow up action in accordance with established policies and procedures.
- Provide needed supporting documentation to payer upon request in a timely manner.
- Maintain A/R Aging levels for assigned accounts within company guidelines.
- Notify supervisors of difficult/problem accounts; residents unwilling or unable to pay balances.
- Process claim reclassification to private accounts upon approval from management.
- Process bad debts in a timely fashion when claims are determined to be uncollectable. Document all reasons for uncollectability and efforts in the process.
Cash Application
- Apply Third Party payments daily including checks, wire transfers, EFT payments, other bank deposits, cash and credit card payments. Confirm completeness and accuracy of payment information to the residents' accounts.
Customer Service
- Establish good relationships with all third party payers with professional communications.
- Efficiently conduct inquiries and analysis for resolution of discrepancies.
General Responsibilities
- Adhere to the policies and procedures of the business with the highest practical standards
- Participate in and maintain current status on all training and education required by the company
- Communicate effectively with all members of the staff and business partners
- Provide feedback to others for continuous quality improvement of the entire organization
- Openly accept feedback from others for the continuous quality improvement of the entire organization
- Escalate issues when there is appearance that business standards of quality are not present
- Comply with all rules and regulations of the organization, including HIPAA and safety
- Perform other duties as assigned
Job Requirements/Specifications
Education and Experience:
Required:
- Two to Three years of experience processing skilled nursing medical claims with third parties including Medicare, Managed Care and Insurance Companies with track record of successful collections
- One or more years of experience working in a high-volume, short-term rehab environment
- Knowledge of billing and related software preferred and/or experience with similar software
- Proficiency with Microsoft Office and ability to learn company IT systems
Preferred:
- MatrixCare/Answers on Demand and Ability experience is a plus
Essential Qualifications:
- Strong communication, interpersonal and organizational skills
- Detail orientation
- Ability to manage multiple priorities
- Discretionary judgment
- Ability to work independently and as part of a team
Language Skills
- Ability to read, write and speak English proficiently
Service Fee:
Industry standards applicable to the state depend on work experience and level of expertise.
Hours:
US Eastern Standard Time (EST) - Monday to Friday, 9 am to 6 pm
Why Limitlessli?
We embrace the flexibility and convenience of a remote working environment, and you will collaborate with an international team while contributing to our growing business, all from the comfort of your home.
Essential requirements:
You will need to have some essential tools – a reliable computer and noise-canceling headset, a second monitor for enhanced productivity, and a stable internet connection. You'll also be required to have a backup internet connection, ensuring that you're well-equipped to complete your work seamlessly.
Don't miss out on this opportunity – apply now and become a valuable member of the Limitlessli team! If you're interested in what you have read, then we invite you to take the next step and submit your application.
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