This is a remote position.
Key responsibilities:
• Diary management for 3-5 team members
• Claim & job management – registration, follow ups, insurer & customer updates
• Subcontractor and external specialist coordination
• Manage new job/support request
• Management client queries and follow ups
• Uploading reports and invoices to close out jobs
• Xero light booking and management
• Assists in Job Registrations
• Allocating and scheduling jobs via outlook diary management
• Managing jobs received and KPI’s for reporting etc.
• Following up and liaising with consultants and Clients with Reporting updates,
• Assisting with accounts (i.e reconciling xero) · Assisting with organising external specialist such as Plumbers, engineers etc
• Organising external reporting such as hail reports etc
• Uploading and invoicing finalised jobs and adhoc backoffice duties
Requirements
• Experienced diary management
• Minimum of 2-4 years of administration support roles
• With Xero experience
• Strong Customer Service mindset
• Excellent written and verbal communication skills
• Excellent coordination skills
• Excellent time management skills.
Benefits
Why IntoGREAT?
• Competitive Compensation Package:An attractive salary and comprehensive benefits aligned with market standards.
Work-Life Balance Support:Paid time off, wellness programs, and initiatives designed to enhance employees' work-life balance and personal productivity.
• Career Growth and Development:Opportunities for training and development to help employees advance their skills and grow within the company.
• Supportive Leadership:A collaborative environment with leaders who provide guidance, mentorship, and recognition to empower employees in their roles
Ready to Shape the Future?
Step into a role where your skills will fuel growth, inspire change, and create a lasting impact. We’re eager to see how you can make a difference with us!