Welcome to arenaflex
arenaflex is a leading organization in the aviation industry, dedicated to providing exceptional customer experiences and ensuring the safe and timely arrival of cargo and freight. Our team is built on a foundation of shared values, including care, honesty, flexibility, employee management, and collaboration. We believe that our employees are our greatest asset, and we strive to create a work environment that is supportive, inclusive, and empowering.
Job Overview
As a Part Time Customer Service Agent and Ramp Specialist at arenaflex, you will play a critical role in maintaining our high standards of customer service and ensuring the efficient handling of cargo and freight. You will work closely with our team to guarantee that our clients' shipments arrive safely and on time, driving a positive customer experience. This is a part-time position, with scheduled shifts ranging from 20 to 40 hours per week.
Key Responsibilities
- Safely lift, load, unload, and transport cargo, mail, and freight to and from aircraft, as well as being responsible for on-time connections by directing arriving and departing aircraft from the gate positions.
- Protect Freight, cargo, and mail from damage, loss, and weather conditions.
- Safely operate and drive ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion.
- Repetitively lift and load cargo onto trucks and ensure each package reaches its destination.
- Operate cargo scanners and computers to ensure items and freight are routed accurately to the passenger's destination.
- Practice safety-conscious behaviors in every operational cycle and procedure.
Benefits and Perks
At arenaflex, we are committed to supporting the well-being and success of our employees. Our benefits package includes:
- Competitive compensation, industry-leading profit-sharing program, and performance incentives.
- 401(k) with generous company contributions up to 9%.
- Paid time off, including vacation, holidays, paid personal time, maternity and parental leave.
- Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, sponsored back-up care, and programs that help with family members in all stages.
- Wellness programs to support physical, emotional, social, and financial well-being, including access to an employee assistance program offering support for yourself and anyone in your family, free financial education, and extensive resources supporting mental health.
- Domestic and international space-available flight privileges for employees and qualified family members.
- Career development programs to help you achieve your long-term career goals.
- Opportunities to participate in community service and innovative initiatives focused on sustainability and reducing our carbon footprint.
- Business Resource Groups created to connect employees with common interests to promote awareness, provide perspective, and help implement strategies.
- Recognition rewards and grants through the platform Relentless Together.
- Access to over 500 discounts, specialty savings, and intentional benefits through arenaflex Perks, like car and hotel rentals, auto, home, and pet insurance, legal services, and childcare.
Qualifications and Requirements
To succeed in this role, you will need to possess the following qualifications and skills:
- Demonstrate that safety is paramount while handling personal information.
- Embrace diversity, thinking, and styles.
- Consistently prioritize safety and security, of self and others, as the top concern.
- Hold a valid driver's license.
- Be proficient in English.
- Have basic computer skills.
- Have strong verbal communication skills.
- Ability to frequently lift packages or items weighing up to and including 50 pounds.
- Ability to occasionally lift packages or items weighing between 50 and 70 pounds.
- Work a fixed as well as rotating schedule, including evenings, nights, weekends, and holidays in all weather conditions.
Our Culture and Values
At arenaflex, we are committed to creating a work environment that is inclusive, supportive, and empowering. We believe in the importance of diversity, equity, and inclusion, and we strive to create a culture that values and respects the unique perspectives and contributions of all employees. Our values are built on a foundation of care, honesty, flexibility, employee management, and collaboration, and we expect all employees to embody these values in their work.
Why Join arenaflex?
By joining arenaflex, you will become part of a dynamic and supportive team that is dedicated to providing exceptional customer experiences and ensuring the safe and timely arrival of cargo and freight. You will have the opportunity to develop your skills and career, and to contribute to the success of a leading organization in the aviation industry. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.
How to Apply
If you think this role describes you, we would love to hear from you. Apply now to join our team and become part of a dynamic and supportive organization that is dedicated to providing exceptional customer experiences and ensuring the safe and timely arrival of cargo and freight. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.
Apply Now