Job Description:
• The Product Compliance Officer will report to the Director of Product Compliance and support Best Egg’s Product Compliance functions.
• This role helps ensure that Best Egg’s products and services operate within regulatory risk tolerances by providing compliance guidance across new product development, marketing, and operational initiatives.
• Serve as a key partner to Product, Engineering, Risk, Legal, and Operations teams.
• Ensure that Best Egg’s loan products are designed, marketed, and maintained in compliance with applicable laws, regulations, and internal risk standards.
• Provide regulatory guidance on compliance requirements for new and existing products, ensuring adherence to consumer finance protection laws.
• Support compliance reviews of marketing materials, disclosures, customer communications, and website content to ensure fair and transparent practices.
• Monitor complaint data to identify trends, emerging risks, and product-specific issues, escalating concerns as appropriate.
Requirements:
• 5+ years of experience in compliance advisory, risk management, or control functions within a bank, fintech, or financial services company.
• Knowledge of consumer financial product regulations, including UDAAP, ECOA, TILA, FDCPA, TCPA, FCRA, and GLBA/CCPA.
• Ability to analyze compliance risks, propose practical solutions, and document compliance decisions in a clear and defensible manner.
• Strong communication and collaboration skills, with the ability to engage effectively with product, marketing, risk, and legal teams.
• Self-starter with the ability to work independently in a fast-paced, evolving environment.
• Bachelor’s degree or equivalent experience required: CRCM or similar certification preferred.
Benefits:
• Pre-tax and post-tax retirement savings plans with a competitive company matching program
• Generous paid time-off plans including vacation, personal/sick time, paid short-- term and long-term disability leaves, paid parental leave, and paid company holidays
• Multiple health care plans to choose from, including dental and vision options
• Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
• Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs
• Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more!
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