Job Summary
AXION Contact is a fully customizable State of the Art call center. We are a preferred resource and known for our dynamic and innovative practices and are determined to exceed our client’s highest expectations.
Axion Contact is currently seeking a Registered Nurse - to work in our state-of-the-art call center. This is a full-time remote position. We are looking for experienced, friendly, accessible, credible individuals to join a great team.
Responsibilities:
• Promptly answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality agreements and policies and procedures.
• Provides education to patients and patients' families.
• Ability to speak clearly in order to communicate effectively between patient and provider, provide pre-visit instructions/directions, and relay provider instructions.
• Follow up with patients regarding medication changes or questions
• Handle incoming and outbound calls as needed
• Provide health education to patients and caregivers
• Nursing License required, Multi-state nursing license a plus
• *2+years experience as a registered nurse required
• Outstanding customer service and communication skills required
• Case Management experience preferred
• Bilingual (English/Spanish) a plus
• Proficient computer skills
• 40 Hours a week -9:00am-5:30pmJob Type: Full-time
#HCCC
Job Types: Full-time, Temporary
Pay: $28.50 per hour
Work Location: Remote
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