Note: The job is a remote job and is open to candidates in USA. Edkey is seeking an entry-level Associate Product Manager focused on product analytics and usage insights. The role involves analyzing product usage data, maintaining reports and dashboards, and synthesizing customer feedback to support data-informed decisions within the Product team.
Responsibilities
- Analyze product usage data to identify trends, patterns, and opportunity areas
- Maintain and improve recurring reports and dashboards on product usage, customer behavior, and key performance metrics
- Modify and build SQL queries and work with analytics tools to deliver repeatable insights
- Partner with Product and Customer Support to synthesize NPS, support tickets, and user feedback into actionable findings
- Identify gaps in data instrumentation and recommend improvements to tracking and reporting
- Systematize ongoing reporting and analysis workflows for Product Managers
- Collaborate with Engineering and Data teams to ensure product data accuracy and accessibility
- Ground product discussions in observed user behavior and data-driven insights
- Learn the product and customer use cases deeply to inform internal stakeholders
Skills
- BA/BS required
- 0–2 years of experience in a professional, analytical, or product-related role (entry-level)
- Strong analytical and problem-solving skills with attention to detail
- Experience working with data in Excel or Google Sheets
- Basic familiarity with SQL or strong willingness to learn quickly on the job
- Strong written and verbal communication skills; ability to present findings clearly
- Ability to manage multiple priorities and own projects with limited oversight
- Interest in SaaS products, analytics, and data-driven product decisions
- Exposure to Python for data analysis is a plus
- Experience with product analytics, dashboarding, or reporting tools is a plus
- Experience working with customer support data, NPS, or user feedback analysis preferred
- Experience handling large or complex datasets is a plus
- Familiarity with legal technology or the legal industry is advantageous but not required
Benefits
- Annual incentive bonus
- Country-specific benefits
- Development opportunities
Company Overview
- Edkey is an AI-powered education technology company building the intelligence layer between learning and career outcomes. It was founded in 2019, and is headquartered in Bay Area , California , US, with a workforce of 11-50 employees. Its website is https://careertakes.edkey.com.
Company H1B Sponsorship
- edkey has a track record of offering H1B sponsorships, with 1 in 2024, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.