Note: The job is a remote job and is open to candidates in USA. Businessolver has been a leading provider of innovative benefits technology and services since 1998. The Content Writer I role involves creating, editing, and proofreading benefits-related content to enhance employee engagement and understanding of benefits programs.
Responsibilities
- Approach all work aligned with Businessolver’s mission, vision, values, and organizational goals, fostering a positive team environment and enhancing the customer experience
- Create, edit, and proofread content across various mediums such as benefit guides, email communications, home mailings, presentations, video scripts, and website content for a managed book of business
- Ensure the accuracy, quality, and timely delivery of all content
- Leverage discovery documentation and resources to produce impactful, tailored content that educates diverse employee demographics
- Maintain client-specific artifacts including project briefs, eligibility matrices, and content guidelines
- Adhere strictly to client style guides and communication standards in all writing projects
- Develop a thorough understanding of client health plans and benefits packages to ensure precise communication
- Implement best practices outlined by the Consumer Experience team, acting as a consultative partner to influence client adoption of these practices
- Utilize project management software to monitor and complete tasks within assigned deadlines
- Identify potential project risks, resolve issues proactively, and escalate concerns when necessary to ensure project success
- Manage multiple projects simultaneously, adhering to SOPs and maintaining high standards of quality and timeliness
- Comply with all organizational policies and standards to uphold Businessolver’s integrity and reputation
Skills
- Proficiency in Microsoft Office products, including PowerPoint
- 1-3 years of professional experience in journalism, content creation, or related fields
- Strong professional demeanor with the ability to build trusting relationships
- Excellent organizational and time management skills
- Strong collaboration and project management abilities
- Exceptional verbal and written communication skills
- Ability to work effectively with diverse teams including technical salespeople and executives
- Compelling portfolio of writing samples demonstrating versatility and quality
- Knowledge of AP and Chicago style writing guidelines
Benefits
- Comprehensive benefits package including health, dental, and vision insurance
- Retirement plans and savings options
- Paid time off and holiday leave
- Professional development opportunities and training programs
- Work-life balance initiatives and flexible work arrangements for eligible roles
Company Overview
Businessolver is an employee benefits administration technology company. It was founded in 1998, and is headquartered in West Des Moines, Iowa, USA, with a workforce of 1001-5000 employees. Its website is https://www.businessolver.com.
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