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Posted Apr 14, 2026

[Remote] Customer Service Engineer 1 - CT/MR, Madison WI

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Note: The job is a remote job and is open to candidates in USA. Prism Data Consulting is dedicated to helping data professionals find their best fit. They are seeking a Customer Service Engineer to service CT/MR Imaging Equipment in the Madison, WI area, focusing on repairs, training operators, and managing financial performance within the territory. Responsibilities - Service CT/MR Imaging Equipment in the Madison, WI area, ensuring timely and effective repairs - Provide training to operators for optimal system performance, enhancing customer satisfaction - Manage financial performance within the territory, focusing on revenue generation and expense control - Maintain company assets, including a company car, cell phone, computer, and tools - Establish and maintain professional relationships with customers and perform necessary administrative duties Skills - Minimum high school diploma, Technical Degree, or equivalent experience - 1-2+ years of field service experience in medical imaging equipment - Proficient in the use of tools and service test equipment - Strong customer service and communication skills - Valid driver's license with a good driving record; ability to travel within assigned geography - Familiarity with service, preventative maintenance, and modifications on medical imaging equipment - Experience in testing, repairing, and maintaining capital medical equipment Benefits - Comprehensive benefits package including medical, dental, vision insurance, and a 401(k) retirement plan - Supportive and collaborative work environment that values diversity and individual contributions - Flexible work environment that encourages personal and professional growth Company Overview - At Prism Data Consulting, we transform raw information into strategic insights. It was founded in 2012, and is headquartered in , with a workforce of 11-50 employees. Its website is http://www.prismdatahub.com.
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