Note: The job is a remote job and is open to candidates in USA. Machinify is a leading healthcare intelligence company focused on delivering value and efficiency to health plan clients. As a Document Specialist, you will manage and streamline document workflows, ensuring accuracy and compliance while collaborating with internal teams to optimize processes.
Responsibilities
- Manage document workflows, including processing, quality assurance, and adherence to internal procedures
- Conduct incoming claim reviews, assign statuses, organize data, ensure accuracy, and route files to auditors
- Collaborate with internal teams to maintain the import queue, reconcile balances, validate charges, correct errors, and manage claim routing
- Oversee file intake and output, addressing discrepancies, errors, and inquiries
- Identify and report production environment issues by submitting detailed service tickets
- Analyze data trends across documents and systems, providing updates on status, claims routing, efficiency, inventory, and volume to relevant teams
- Monitor file-sharing processes, ensuring data transfer accuracy and appropriate volume levels
- Perform data entry for itemized bills
- Complete additional tasks as assigned
Skills
- Healthcare background preferred
- Proficient in computer skills, including Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and adaptability to company-specific software
- Strong attention to detail with excellent organizational, analytical, and critical thinking abilities
Benefits
- PTO, Paid Holidays, and Volunteer Days
- Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts
- Tuition Reimbursement
- Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave.
- Remote and hybrid work options
Company Overview
Machinify is a SaaS platform that enables non-technical enterprises to build AI-powered products and processes. It was founded in 2016, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.machinify.com.Company H1B Sponsorship
Machinify has a track record of offering H1B sponsorships, with 12 in 2025, 6 in 2024, 3 in 2023, 3 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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